Senior Clinic Operations Manager

3 weeks ago


Oklahoma City, Oklahoma, United States The University of Oklahoma Full time

As a key member of The University of Oklahoma team, the Senior Clinic Manager will oversee the day-to-day operations of the clinic, ensuring seamless delivery of high-quality patient care. This role requires a strong leader who can motivate and guide clinic staff to achieve exceptional results.

Key Responsibilities:

  • Staff Supervision: Provide guidance and support to clinic staff, addressing performance issues and developing strategies for improvement.
  • Budget Management: Collaborate with the Clinic Administrator to prepare and manage the clinic budget, ensuring spending remains within acceptable limits.
  • Complaint Resolution: Investigate and resolve complaints from patients, staff, and physicians, working closely with the Clinic Administrator to address concerns.
  • Coding and Billing: Maintain knowledge of CPT and ICD-10 coding, ensuring accurate and timely processing of patient billing information.
  • Supply Management: Order and track supplies, ensuring the clinic is well-equipped to meet patient needs.
  • Liaison and Communication: Serve as a liaison between the clinic and external partners, including laboratories, radiology, and insurance companies.
  • Reporting and Analysis: Run queries and prepare clinical reports on write-offs, charges, and collections, providing valuable insights for clinic improvement.

About The University of Oklahoma: As a leading educational institution, The University of Oklahoma is committed to delivering exceptional patient care and advancing healthcare knowledge.



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