Insurance Claims Specialist

2 weeks ago


Hudson, Massachusetts, United States D Francis Murphy Insurance Agency, Inc. Full time
Job Overview

Are you seeking a rewarding career in a dynamic office environment? Join our family-owned agency and experience the advantages of being part of a dedicated team as an Insurance Claims Specialist. At D Francis Murphy Insurance Agency, Inc., we value our employees and treat them like family.

Position Summary:

The Insurance Claims Specialist is responsible for providing timely and effective support to clients and third parties who report claims to our agency. This role serves as a vital link between the agency and insurance carriers, assisting colleagues with claims-related inquiries. The position operates in a bustling office atmosphere, handling client interactions through various channels.

Key Responsibilities:

  • Process initial claims for both personal and commercial lines, guiding clients through coverage options and procedural steps for claim resolution.
  • Maintain accurate electronic records in our agency management system, ensuring all claims activities, payments, and communications are documented properly.
  • Evaluate each account for sufficient coverage and recommend necessary adjustments, referring clients to the appropriate Account Manager when needed.
  • Consistently follow up on open claims to guarantee timely and fair settlements.
  • Conduct client satisfaction surveys post-claim closure, analyzing feedback and escalating issues to management as necessary.
  • Engage with carrier claims personnel with integrity, promptly addressing any requests or inquiries.
  • Respond to client questions or direct them to the appropriate team member for assistance.

Qualifications:

  • Exceptional customer service skills with the ability to empathize with clients.
  • Strong problem-solving capabilities.
  • Comprehensive knowledge of insurance products and their applications.
  • Familiarity with industry standards, practices, and coverage options.
  • Proficient in using agency management software and Microsoft 365.
  • Excellent verbal and written communication skills.
  • Able to manage multiple priorities in a fast-paced environment while maintaining strong organizational skills.
  • Demonstrated work ethic, attention to detail, and a collaborative spirit.

Education & Experience:

A high school diploma or GED is required, along with a Property and Casualty license. A minimum of three years of experience in insurance claims is essential. Familiarity with agency management systems is preferred, and a background in customer service roles is advantageous. Bilingual candidates are encouraged to apply.

Benefits:

  • Comprehensive medical, dental, and vision coverage.
  • Health Reimbursement Arrangement (HRA) that covers a significant portion of medical deductibles.
  • Flexible Spending Account options.
  • Company-paid life, short-term, and long-term disability insurance.
  • 401(k) plan with company matching.
  • Generous vacation, sick, and floating time off.
  • Support for educational advancement.
  • Early office closure on Fridays.
  • Monthly team lunches.
  • Additional voluntary benefits available.


  • Hudson, Massachusetts, United States D Francis Murphy Insurance Agency, Inc. Full time

    Job Title: Claims RepresentativeAt D Francis Murphy Insurance Agency, Inc., we are seeking a highly skilled Claims Representative to join our team. As a Claims Representative, you will play a critical role in providing prompt and effective assistance to clients and third parties reporting claims to our agency.Key Responsibilities:Process initial claim...

  • Culinary Specialist

    4 days ago


    Hudson, Massachusetts, United States Compass Group Careers Full time

    Job SummaryWe are seeking a skilled Culinary Specialist to join our team at Compass Group Careers. As a key member of our kitchen staff, you will be responsible for preparing high-quality food items according to standardized recipes and instructions.Key ResponsibilitiesPrepare food items according to established recipes and instructions to meet production,...


  • Hudson, Massachusetts, United States Motion Recruitment Full time

    Position Overview:We are seeking a skilled IT Support Specialist to provide comprehensive support for computer systems and hardware. This role involves troubleshooting, maintaining, and repairing various technical equipment and ensuring optimal performance for users.Key Responsibilities:Diagnose and resolve hardware and software issues effectively.Document...


  • Hudson, Massachusetts, United States Motion Recruitment Full time

    Position Overview: Our client is seeking a skilled IT Support Specialist for a contract role. This position is essential for maintaining the operational efficiency of computer systems and user support.Key Responsibilities:Diagnose, troubleshoot, and repair computer systems, hardware, and peripherals.Document and maintain records of hardware and software...

  • IT Support Specialist

    2 weeks ago


    Hudson, Massachusetts, United States Motion Recruitment Full time

    Position Overview:We are seeking a skilled IT Support Specialist to provide technical assistance and support for computer systems and hardware. This role involves troubleshooting and resolving issues while ensuring optimal performance of IT infrastructure.Key Responsibilities:Diagnose and resolve hardware and software issues for end-users.Document and...


  • Hudson, Massachusetts, United States Motion Recruitment Partners LLC Full time

    Position: Desktop Support TechnicianLocation: OnsiteContract Type: TemporaryCompensation: $18.71/hr - $21.38/hrOverview:Motion Recruitment Partners LLC is seeking a skilled Desktop Support Technician for a contract role. This position involves working within a dynamic environment that caters to a variety of clients, providing essential support for their...

  • IT Support Specialist

    2 weeks ago


    Hudson, Massachusetts, United States Motion Recruitment Full time

    Position Overview:We are seeking a skilled Desktop Support Technician for a contract role. The ideal candidate will possess a strong background in technical support and be able to deliver exceptional service in a fast-paced environment.Company Overview:Our client is a leading provider of comprehensive managed services and technology solutions, dedicated to...

  • IT Support Specialist

    2 weeks ago


    Hudson, Massachusetts, United States Motion Recruitment Partners LLC Full time

    Position: Desktop Support TechnicianLocation: Hudson, MassachusettsType: Onsite ContractCompensation: $18.71/hr - $21.38/hrOverview:Motion Recruitment Partners LLC is seeking a skilled Desktop Support Technician for a contract role. This position requires individuals who are authorized to work in the US on a full-time basis.Company Profile:Our client is a...

  • IT Support Specialist

    2 weeks ago


    Hudson, Massachusetts, United States Motion Recruitment Full time

    Position Overview:We are seeking a skilled Desktop Support Technician for a contract role. The ideal candidate will be responsible for providing comprehensive support for computer systems and peripherals, ensuring optimal performance and user satisfaction.Key Responsibilities:Diagnose, troubleshoot, and repair hardware and software issues.Document and...


  • Hudson, Massachusetts, United States Motion Recruitment Partners LLC Full time

    Position: Desktop Support TechnicianLocation: Hudson, MassachusettsWork Arrangement: OnsiteContract Type: TemporaryCompensation: $18.71/hr - $21.38/hrOverview:Motion Recruitment Partners LLC is seeking a skilled Desktop Support Technician for a temporary contract role. The ideal candidate will possess a strong background in technical support and be adept at...


  • Hudson, Massachusetts, United States Open Sky Community Services Full time

    Position Title: Residential CounselorOverview:At Open Sky Community Services, we believe in the potential of every individual, regardless of their challenges. Our commitment to fostering an inclusive environment is central to our mission, as we strive to create opportunities for diversity, equity, and justice for all.About Us:Join a team of over 1,300...


  • Hudson, Massachusetts, United States Open Sky Community Services Full time

    Position Title: Residential Support CounselorCompany: Open Sky Community ServicesOverview:At Open Sky Community Services, we are dedicated to fostering an environment where every individual, regardless of their challenges, is given the opportunity to lead a fulfilling and productive life. Our commitment to diversity, inclusion, and racial equity drives our...


  • Hudson, Massachusetts, United States eXcell Full time

    At eXcell, we prioritize your career success from the outset. Our meticulous recruitment process ensures the perfect match between talent and opportunity.We are currently in search of a skilled Level 3 Technician to become a part of our team in an onsite capacity. This position involves regular engagement with clients both face-to-face and through various...


  • Hudson, Massachusetts, United States NRT Bus Full time

    Job SummaryWe are seeking a reliable and safety-conscious School Bus Driver to transport students to and from school programs in a safe and timely manner. As a key member of our team, you will be responsible for adhering to DOT and state safety and district requirements and standards while operating a yellow school bus.Key ResponsibilitiesOperate a school...


  • Hudson, Massachusetts, United States untill Full time

    About the Horticulture Team:The horticulture team at our company is dedicated to innovating and enhancing growing methodologies, leveraging advanced technology to cultivate premium produce. In this role, you will engage in various responsibilities, including analyzing agricultural conditions, researching enhancements in cultivation practices, and actively...


  • Hudson, Massachusetts, United States eXcell Full time

    At eXcell, we prioritize your success from the outset. Our meticulous recruitment process ensures the perfect match between talent and opportunity.We are currently in search of a skilled Level 3 Technician to become a vital part of our team in an onsite capacity. This position involves regular engagement with clients through various communication channels,...


  • Hudson, Massachusetts, United States untill Full time

    Job Title: Horticulture Team MemberCompany: UntillKey Role in Horticulture TeamWe are seeking a highly skilled and motivated Horticulture Team Member to join our innovative horticulture team at Untill. As a key member of our team, you will play a crucial role in developing and implementing new cultivation techniques, ensuring the highest quality produce and...


  • Hudson, Massachusetts, United States ApTask Full time

    About the Client: The client operates as a technology managed services provider and product reseller, specializing in Managed Workplace Services that encompass IT solutions, hardware, integration, and support services. They maintain partnerships with prominent technology firms such as HP, IBM, Cisco, Dell, Apple, Inc, Jamf Pro, and AirWatch. They focus on...


  • Hudson, Massachusetts, United States Less Than Greater Than Full time

    Why Join Less Than Greater Than? Nestled within our unique ice cream establishment, we offer a hidden gem that resembles a cobbler shop from the outside. Our intimate, dimly lit bar serves sophisticated cuisine and intricate cocktails, providing a refreshing escape from the ordinary. As part of an Elite Restaurant Group, which also includes renowned local...


  • Hudson, Massachusetts, United States eXcell Full time

    Job SummaryeXcell is seeking a highly skilled Level 3 Networking Technician to join our team. As a key member of our IT staff, you will be responsible for providing first-level Smart Hands support to second-level and third-level support teams.Key ResponsibilitiesNetwork Environment Maintenance: Maintain the network environment as part of an onsite team in...