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IT Support Specialist

2 months ago

Hudson, Massachusetts, United States Motion Recruitment Full time

Position Overview:
We are seeking a skilled Desktop Support Technician for a contract role. The ideal candidate will be responsible for providing comprehensive support for computer systems and peripherals, ensuring optimal performance and user satisfaction.

Key Responsibilities:

  • Diagnose, troubleshoot, and repair hardware and software issues.
  • Document and maintain records of system upgrades and repairs.
  • Manage user accounts, including permissions and security settings.
  • Provide training and support to employees on system functionalities.
  • Resolve network connectivity issues and liaise with higher-level support when necessary.
  • Maintain a professional demeanor while interacting with clients and colleagues.

Required Qualifications:

  • Minimum of 2 years of hands-on experience in enterprise data center environments.
  • Proficient in Physical Touch Datacenter Support, including Rack/Stack and Asset Management.
  • Strong customer service skills and a commitment to quality support.

Benefits Offered:

  • Comprehensive medical insurance plans.
  • Dental and vision coverage.
  • Health Savings Account (HSA) options.
  • Flexible Spending Accounts for health and dependent care.
  • Life insurance and disability coverage.
  • 401(k) plan with matching contributions.
  • Paid sick leave and additional legal protection plans.
  • Pre-tax commuter benefits and college savings plans.

Motion Recruitment Partners is an Equal Opportunity Employer. All applicants must be authorized to work in the US on a full-time basis. Accommodations will be provided as required during the hiring process.