Claims Administration Specialist

2 weeks ago


East Syracuse, New York, United States Carrier Global Corporation Full time

Position Overview:
As a Warranty Operations Analyst, you will play a crucial role in ensuring the accuracy and efficiency of warranty processes. Your primary responsibilities will include:

  • Monitoring and Analyzing: Regularly assess and interpret three daily error reports that highlight discrepancies in model and part numbers.
  • Documentation Review: Evaluate and update customer-facing materials that are shared with HVAC partners to ensure clarity and compliance.
  • Solution Identification: Proactively identify issues and develop effective solutions to enhance warranty administration.

Key Responsibilities:
1. Conduct thorough analyses of warranty claims to pinpoint areas for improvement.
2. Collaborate with cross-functional teams to streamline processes and enhance service quality.
3. Maintain up-to-date documentation that reflects current practices and standards.

Qualifications:
We are looking for candidates with a strong background in warranty analysis, manufacturing processes, and technology integration. Your experience will be vital in driving improvements within our operations.


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