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General Liability Claims Professional

2 months ago

Syracuse, New York, United States CNA Financial Corporation Full time

Job Summary:

CNA Financial Corporation is seeking a highly skilled Claims Resolution Specialist to join our team. As a Claims Resolution Specialist, you will be responsible for investigating and resolving claims in a timely and professional manner, ensuring quality service and maintaining customer satisfaction.

Key Responsibilities:

  • Investigate and resolve claims in accordance with company protocols, quality standards, and customer service guidelines.
  • Regularly communicate with customers and insured individuals to ensure prompt and effective resolution of claims.
  • May specialize in specific accounts for dedicated attention, providing expert knowledge and support to customers.

Requirements:

  • Strong analytical and problem-solving skills to effectively investigate and resolve complex claims.
  • Excellent communication and interpersonal skills to build strong relationships with customers and internal stakeholders.
  • Ability to work in a fast-paced environment and prioritize multiple tasks and deadlines.

What We Offer:

CNA Financial Corporation offers a competitive salary and benefits package, as well as opportunities for professional growth and development. If you are a motivated and detail-oriented individual with a passion for claims resolution, we encourage you to apply for this exciting opportunity.