Supplier Quality Management Expert

1 week ago

Green Bay, Wisconsin, United States Nature's Way Full time
Job Overview

Supplier Quality Specialist

Welcome to a transformative journey at Nature's Way.

Our mission is clear: Empower individuals to lead healthier lives.

By promoting health, we contribute to a more vibrant and robust community.

Our approach fosters TRUST in our identity, our actions, and the products we deliver. This commitment is significant to the world and essential to us.

People PLACE THEIR TRUST in:

  • The superior quality of our products
  • The authenticity of our communications
  • The integrity of our claims
  • The honesty of our actions

We collaborate with a mindful awareness of how our actions impact others, cultivating an environment of kindness and a proactive spirit that aids in promoting healthy living.

Join us in our mission to help individuals lead healthier lives as our new Supplier Quality Specialist.


POSITION SUMMARY

The Supplier Quality Specialist plays a crucial role in executing Nature's Way's supplier quality management initiatives, ensuring that suppliers and externally sourced products align with corporate quality standards and comply with applicable regulations, including 21 CFR 111, 21 CFR 210/211, and 21 CFR 117. This is accomplished through maintaining supplier documentation, addressing nonconformities and out-of-specification issues, conducting supplier quality evaluations, nurturing supplier relationships, and auditing both new and existing suppliers. The Supplier Quality Specialist also engages in departmental and cross-functional project initiatives, collaborating with Supply Chain to implement sourcing strategies for new suppliers, working with the Quality Control Laboratory to establish specifications and manage out-of-specification investigations, and partnering with Product Development to facilitate the launch of new products.


KEY RESPONSIBILITIES

The responsibilities of this position include, but are not limited to:

  • Implementing processes for component and product validation, establishing and maintaining specifications for external raw materials, packaging components, bulk, and finished products.
  • Issuing notifications for supplier nonconformance and reviewing and approving corrective action responses.
  • Conducting comprehensive, precise, and timely investigations for out-of-specification (OOS) occurrences, making related disposition decisions, and ensuring appropriate corrective and preventive measures are implemented.
  • Reviewing and approving supplier deviations, rework strategies, and change controls.
  • Assisting in the investigation of customer complaints.
  • Maintaining master data and documentation, including the approved supplier list, within business information systems (SAP, Product Lifecycle Management (PLM), TraceGains).
  • Facilitating the supplier qualification process and executing related quality agreements.
  • Participating in supplier audits as necessary.
  • Engaging in continuous improvement initiatives for quality, compliance, and efficiency across processes, suppliers, and products.
  • Representing Quality Assurance to suppliers, customers, internal stakeholders, and on assigned projects.
  • Building collaborative relationships with Supply Chain and key suppliers to enhance quality and compliance while mitigating quality risks.
  • Monitoring supply quality performance through data analysis.
  • Maintaining cGMP documentation and records to ensure adherence to quality standards.
  • Complying with company GMPs and policies in production environments.
  • Performing other duties as assigned.

QUALIFICATIONS

To excel in this role, candidates must demonstrate the ability to perform each essential duty effectively. The qualifications listed below represent the knowledge, skills, and abilities required. Reasonable accommodations may be made to enable individuals with disabilities to fulfill essential functions:

  • Proficiency in Microsoft Office is essential.
  • Ability to multitask and stay organized.
  • Capability to work independently.
  • Strong technical writing skills.
  • Experience in problem-solving and root cause analysis.
  • Familiarity with enterprise resource planning systems (e.g., SAP) is preferred.
  • Occasional travel may be required.

EDUCATION AND EXPERIENCE
A Bachelor's degree in a science-related field is required, along with one to two years of relevant experience, or an equivalent combination of education and experience, including knowledge of Current Good Manufacturing Practices (cGMPs), quality assurance or quality control practices, and foundational scientific principles in Chemistry, Biology, and Microbiology.

All benefits commence on the first day of employment.

Medical: Options include a PPO plan or two high-deductible medical plans with company contributions to personal health savings accounts.

Dental: Delta Dental PPO with an option for an enhanced dental plan.

Vision: Routine preventative coverage under the medical plan with an option for additional voluntary coverage.

Time Off: Employees receive 11 holidays annually, plus paid time off starting at a minimum of two weeks per year.

401K Plan: Company matches up to 4% with a minimum employee contribution of 6%. Additional profit-sharing contributions may apply based on annual company performance.

Additional benefits include:

  • Company-provided short-term and long-term disability insurance.
  • Life and AD&D insurance.
  • Flexible spending accounts.
  • Voluntary critical illness and accident coverage.
  • New parent phase-in program and paternity leave.
  • Educational assistance reimbursement.
  • Product discounts and wellness programs.

Join us in our mission to help individuals lead healthier lives.

Equal Opportunity Employer/Protected Veterans/Individuals with Disabilities

The contractor will not discriminate against employees or applicants based on inquiries about, discussions of, or disclosures regarding pay. Employees with access to compensation information cannot disclose it to individuals without access unless in response to a formal complaint or investigation.

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