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Manager of Quality Systems and Compliance

2 months ago

Green Bay, Wisconsin, United States Schreiber Foods Full time
Job Category: Quality Job Family: Enterprise Quality and Food Safety Job Description:

As the Quality Systems Manager, you will oversee the design, execution, upkeep, and enhancement of Schreiber's worldwide quality management framework (QMF) to ensure alignment with customer and regulatory standards.

Your role will involve promoting consistency, simplification, and ongoing enhancement (OE) of the QMF throughout the organization by utilizing OE methodologies, integrated systems, feedback mechanisms, and predictive analytics to mitigate risks and boost efficiency.

This position supports a flexible hybrid work arrangement based at our Home Office. The hybrid schedule includes 2 days onsite and the remaining days working remotely. Travel may be required up to 25% of the time, both domestically and internationally.

Key Responsibilities

Oversee the global implementation, maintenance, and enhancement of quality programs across the company, ensuring that quality, food safety, and customer objectives are consistently achieved.

  • Manage key quality system processes (QSP) to ensure global alignment, including but not limited to Non-Conforming Events, Complaints, Corrective and Preventive Actions (CAPA), Document Control, Hold and Release, Recall and Traceability, etc.
  • Collaborate with stakeholders across various business regions to ensure effective implementation and adherence to Quality System requirements and procedures, complying with both domestic and international regulations and standards.
  • Establish and manage a robust global Management Review process, including regular reporting.
  • Lead and support the implementation of new QSPs and continuous improvement initiatives.
  • Execute the Quality System strategy and facilitate its implementation.

Manage and provide insights on essential business systems tools related to the QMF, quality, and food safety.

  • Act as the business owner for the Enterprise Quality Management System (EQMS), overseeing ongoing maintenance and continuous improvement efforts both internally and with external vendors.
  • Work in collaboration with IS and other system tool owners to ensure that QMF requirements are met and processes are effectively integrated into our system tools to guarantee product quality and customer satisfaction.
  • Oversee the QMF profile within Schreiber's document management system to ensure it meets quality and document control needs.

Ensure compliance with quality system standards and drive improvements through the use of key performance indicators (KPIs) and predictive analytics to monitor the performance of critical quality system elements.

  • Partner with IS to enhance and integrate systems that provide essential information and data visibility, automated trending, alerts, and notifications to support business needs and drive improvements.
  • Lead and support the implementation of new QSPs and continuous improvement initiatives.

Develop and nurture global partnerships to enhance QSP competency and foster a culture of quality and food safety.

  • Educate and coach partners to improve competency and engagement with quality systems and tools globally.
  • Ensure that QMF policies, programs, procedures, and tools are aligned to foster a culture of food safety and quality, positively influencing behavior.

In collaboration with the leadership team, ensure compliance with Food Safety and Quality Plans, as well as customer requirements. Interpret and communicate customer requirements to production and support teams. Establish and audit critical control points and standard operating procedures to define and monitor processes, ensuring customer requirements are consistently met. Review incidents where procedures are not followed and determine appropriate corrective actions.

Qualifications

  • Bachelor's degree in Science, Engineering, or a related field.
  • 7+ years of experience in Quality Systems, Quality Assurance, Quality Engineering, or Manufacturing.
  • Expertise in QMF frameworks (GFSI, ISO, etc.) and in developing and implementing quality systems and processes within a manufacturing context.
  • Experience in implementing and maintaining Quality System requirements and procedures such as Non-Conforming Events, CAPA, Training, Document Control, Management Controls, and Internal Audits.
  • Experience in quality system compliance through Global KPIs, Quality Planning, Quality Systems Metrics and Trending, leading indicators, and predictive analytics.
  • Strong problem-solving, quantitative, and analytical skills.
  • Expertise in statistical process control and continuous improvement methodologies.
  • Strong leadership and project management skills.
  • Effective written and verbal communication skills.
  • Ability to work across multiple time zones, both US and international.
  • Willingness to travel up to 25% of the time, both domestically and internationally.

Benefits

  • Retirement Benefits: Join our employee-owned company and participate in our Employee Stock Ownership Plan (ESOP) from day one, along with an 8% 401(k) match.
  • Incentive Pay: Opportunity to earn bonus pay biannually based on company performance.
  • Health Incentives: Up to $1,200 for your health savings account annually, plus reimbursement for fitness-related expenses.
  • Professional Development: Access to relevant development opportunities and tuition reimbursement for further education.
  • Comprehensive Benefits: Medical, prescription drug, dental, and vision benefits starting from day one.
  • Support Programs: Participate in our Partners Helping Partners program for additional support during challenging times.

Schreiber Foods is an Equal Opportunity Employer, and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, or protected veteran status, and will not be discriminated against on the basis of disability.