UC Voice Solutions Specialist
3 days ago
The Network Engineer II will play a key part in shaping the future of Citizens Financial Group, Inc.'s Unified Communication solutions.
What You'll DoYou will be responsible for participating in UC project teams from requirement gathering to implementation, working closely with internal stakeholders and external vendors to ensure seamless delivery of services.
- Coordinate desktop client packaging and assist users with clients
- Install and troubleshoot branch office and back-office phones, collaborating with Network team members for projects and operational support
- Work with ServiceNow to resolve user issues, perform standard adds, moves, and changes, and escalate to cloud platform vendors when necessary
- 5+ years of experience with Cisco UC technologies
- Proven track record of integrating new tech with existing infrastructure
- Strong understanding of regulatory requirements for telecommunications in the US
- Experience with Teams Phone System, including resource account creation and management, Auto-Attendant setup, and Call Quality Dashboard utilization
- Cisco Voice and Networking certifications
We offer a competitive salary range of $70,000 - $105,000 per year, plus an opportunity to earn an annual discretionary bonus. Our comprehensive benefits package includes medical, dental, and vision coverage, retirement benefits, maternity/paternity leave, flexible work arrangements, education reimbursement, wellness programs, and more.
-
Network Engineer II Position
3 days ago
Johnston, United States Citizens Financial Group, Inc. Full timeJob OverviewCitizens Financial Group, Inc. is seeking a highly skilled Network Engineer II to join our team in the United States.Salary and BenefitsThe estimated salary for this position is between $70,000 and $105,000 per year, plus an opportunity to earn an annual discretionary bonus. We offer comprehensive medical, dental, and vision coverage, retirement...
-
Enterprise Telephony Engineer
2 days ago
Johnston, United States Citizens Financial Group, Inc. Full timeAbout the JobCitizens Financial Group, Inc. is seeking a highly experienced Network Engineer II to join our team in the United States.ResponsibilitiesThis role requires expertise in Unified Communications operations, technical skills, and business acumen to analyze current issues and recommend solutions for Citizen's enterprise users of UC technology...
-
Johnston, United States Spruce Infotech Full timeSpruce Infotech is seeking an experienced principal engineer to lead the development of innovative mobile banking solutions. As a key member of our team, you will be responsible for designing and implementing cutting-edge conversational AI systems.About the Job:This role involves working closely with product managers, UX designers, data scientists, and...
-
Help Desk Specialist
3 weeks ago
Johnston, Iowa, United States US Tech Solutions Full timeWe are seeking a highly motivated and organized individual to fill the role of Help Desk Specialist at US Tech Solutions. This position requires strong technical skills, excellent communication skills, and the ability to work effectively in a fast-paced environment.The ideal candidate will have experience in customer service/support, technical...
-
Cybersecurity Identity Solutions Coordinator
2 days ago
Johnston, United States FM Global Full timeFM Global helps clients maintain continuity in their business operations by drawing upon advanced engineering-based risk management and property insurance solutions.This role requires strong technical skills and attention to detail to resolve identity and directory services issues.As an Identity Services Specialist Co-Op, you will work closely with the...
-
Johnston, United States Spruce Infotech Full timeWe are seeking a Principal Engineer to lead the design, development, and implementation of a cutting-edge mobile chat application for our banking customers. This role will focus on integrating voice capabilities and agentic, action-oriented bots to deliver a seamless, intelligent, and intuitive Conversational AI experience. You will work closely with product...
-
Social Media Specialist
5 months ago
Johnston, United States Epitec Inc Full timeJOB SUMMARY FOR Social Media Specialist: The Social Media Care team provides front-line technical support/information/solutions to customers on product related inquiries, issues, and concerns to optimize customer satisfaction and retention. Agents provide support via multiple channels (Social Media, email, and website) while effectively documenting...
-
Technical Lead for Conversational AI
2 days ago
Johnston, United States Spruce Infotech Full timeWe are seeking a seasoned technical lead to spearhead the design and implementation of cutting-edge mobile banking applications. This role will focus on integrating voice capabilities and action-oriented bots to deliver a seamless, intelligent, and intuitive conversational AI experience.Key Responsibilities:Architect and develop scalable, secure, and highly...
-
Laboratory Operations Specialist
2 days ago
Johnston, United States Collabera Full timeAbout Our CompanyCollabera is a global digital solutions company providing software engineering solutions for the world's most tech-forward organizations. We operate across 60 locations in 11 countries and serve 30% of the Fortune 500.Job SummaryWe are seeking a skilled Laboratory Operations Specialist to join our team. In this role, you will assist in the...
-
Content Marketing Specialist
4 months ago
Johnston, United States MH Equipment Full timeDescription The Content Marketing Specialist helps plan, edit, and publish relevant content that shapes the MH Brand voice. This position is responsible for creating and managing written content for marketing materials as well as evaluating market conditions and competitor data while monitoring trade publications for industry trends and insight, as well as...
-
Molecular Biology Specialist
3 weeks ago
Johnston, Iowa, United States Compunnel Inc. Full timeJob Title: Molecular Biology SpecialistEstimated Salary: $44,200 - $48,500 per year (based on 40 hours/week, 52 weeks/year)Location: Johnston, IAJob Type: Full-timeAbout Compunnel Inc.Compunnel Inc. is dedicated to providing innovative solutions for the agriculture industry. Our Protein Engineering Group (PEG) focuses on developing novel and sustainable...
-
Distributed Energy Specialist
3 weeks ago
Johnston, United States Energy Developments Pty Ltd Full timeAt Energy Developments Pty Ltd, we own and operate a global portfolio of power stations across Australia, North America, and Europe. Our vision is to become the leading global producer of sustainable distributed energy.About UsWe play a key role in the world's transition from traditional energy sources to decarbonized solutions. Our purpose is to provide...
-
Cyber Specialist Co-Op
2 days ago
Johnston, United States FM Corporation Full timeWe are a leading property insurer of the world's largest businesses providing more than one-third of FORTUNE 1000-size companies with engineering-based risk management and property insurance solutions. FM helps clients maintain continuity in their business operations by drawing upon state-of-the-art loss-prevention engineering and research; risk management...
-
Investment Operations Specialist
2 weeks ago
Johnston, United States Citizens Full timeJob DescriptionThe Wealth Management Brokerage Client Service Specialist role at Citizens provides a unique opportunity to gain experience in the world of investment products. As a key member of our Contact Center team, you will deliver exceptional customer service and work collaboratively with various departments to provide tailored solutions for our...
-
IT Support Associate II, OTS
4 weeks ago
Johnston, United States Amazon Services LLC Full timeAbout Amazon Services LLCCompany OverviewAt the heart of our business lies operations. We're known for speed, accuracy, and exceptional service. Our buildings deliver tens of thousands of products to hundreds of countries worldwide every day. The Operations Technology Solutions (OTS) team provides non-stop global IT support to Amazon Operations, a vital...
-
Cloud Automation Specialist
3 days ago
Johnston, United States Citizens Financial Group, Inc. Full timeAbout the JobWe are seeking a seasoned Cloud Automation Specialist to join our team at Citizens Financial Group, Inc. As a key member of our network engineering team, you will design, implement, and manage automated network infrastructure solutions across multi-cloud (AWS/Azure/GCP/OCI) and hybrid-cloud environments.Your primary focus will be on developing...
-
Investment Product Specialist
1 week ago
Johnston, United States Citizens Full timeCompany OverviewCitizens Financial Group, Inc. is one of the nation's oldest and largest financial institutions, with a strong presence in 14 states and the District of Columbia. Our company offers a wide range of financial products and services to meet the diverse needs of our customers.Job SummaryWe are seeking a skilled Wealth Management Brokerage Client...
-
Help Desk Specialist
3 weeks ago
Johnston, United States Kelly Services Inc Full timeJob DescriptionAs a Help Desk Specialist with Kelly Services Inc, you will provide critical support to our clients in ensuring the smooth operation of their computing environments.The successful candidate will be responsible for managing onsite desktop hardware, troubleshooting software issues, and maintaining printer hardware. They will also provide smart...
-
Customer Service Specialist
4 weeks ago
Johnston, United States The Sherwin-Williams Company Full timeThis position is essential to the success of our retail stores. Customer Service Specialists work closely with wholesale and retail customers to determine their needs, answer their questions about Sherwin-Williams products, and recommend the right solutions. Customer Service Specialists are also expected to promptly resolve any customer concerns and ensure...
-
Store Customer Service Specialist
3 months ago
Johnston, United States The Sherwin-Williams Company Full timeThis position is essential to the success of our retail stores. Customer Service Specialists work closely with wholesale and retail customers to determine their needs, answer their questions about Sherwin-Williams products, and recommend the right solutions. Customer Service Specialists are also expected to promptly resolve any customer concerns and ensure...