Enterprise Telephony Engineer

3 weeks ago


Johnston, United States Citizens Financial Group, Inc. Full time
About the Job

Citizens Financial Group, Inc. is seeking a highly experienced Network Engineer II to join our team in the United States.

Responsibilities

This role requires expertise in Unified Communications operations, technical skills, and business acumen to analyze current issues and recommend solutions for Citizen's enterprise users of UC technology platforms.

  • Analyze current UC issues and recommend enterprise solutions, best practices, and standards
  • Work with internal business units and vendors to understand requirements and determine best-fit solutions
  • Collaborate with project teams to plan, test, implement, and provide hyper-care for small and large projects
Requirements
  • 5+ years of experience with Cisco UC technologies
  • Strong understanding of regulatory requirements for telecommunications in the US
Preferred Qualifications
  • Experience with Teams Phone System, including resource account creation and management, Auto-Attendant setup, and Call Quality Dashboard utilization
  • Cisco Voice and Networking certifications
Compensation and Benefits

The estimated salary for this position is between $70,000 and $105,000 per year, plus an opportunity to earn an annual discretionary bonus. We offer comprehensive medical, dental, and vision coverage, retirement benefits, maternity/paternity leave, flexible work arrangements, education reimbursement, wellness programs, and more.



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