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Lead Business Development Consultant

2 months ago


Boston Massachusetts, United States Domino's Corporate Full time
Job Description

This role will support the growth of Domino's Corporate in the greater Boston area. The ideal candidate must live in or be relocatable to MA or NH.

Compensation: $100-125k + 15% Bonus

This position is responsible for driving business results within assigned portfolios. The Business Consultant will provide leadership and coaching to franchisees, discussing the state of their business and providing recommended tactics to improve overall performance and ensure contractual compliance and adherence to brand standards.

Key Responsibilities:

  • Accountable for owning the Franchisee relationship, achieving EBITDA targets, and driving/leading change for success.
  • Achieve portfolio objectives in the areas of new unit store growth, sales, and profitability by ensuring execution of market-specific business plans and commitments.
  • Partner with Franchisees to develop plans, using insights, data, analytics, knowledge, and past experiences to drive short, medium, and long-term goals for Franchisee enterprises.
  • Partner with appropriate cross-functional COE teams such as Marketing, Development, Supply Chain, Training, Finance, Operations Support, to launch and achieve targeted results for business plans and initiatives.
  • Deliver complex and/or difficult messages to franchisees.
  • Plans field time appropriately to gain efficiencies and utilizes all systems and tools needed to execute highly effective in-market and virtual Franchisee visits.

Execution & Standards:

  • Responsible for understanding, interpreting, upholding, and enforcing consistent execution of our standards and franchisee agreements to ensure food safety, menu compliance, and trademark protection.
  • Field initial variance requests from franchisees and escalate as appropriate.
  • Communicate National Promotions and rationale to drive engagement within the Domino's franchise system.
  • Manage the SFA, including sharing standards updates and following up with individual compliance issues with franchisees.

Business Insights:

  • Have a clear understanding of industry and economic factors that impact profitability and recommendations for how to combat these factors.
  • Complete regular SWOT analyses to assess the needs of your assigned portfolio. Partner with COEs to develop plans to address any gaps identified.
  • Act as an expert on the Domino's business and a resource for information to the marketplace. Facilitate franchise peer connections and best practice sharing when applicable.
  • Understand and adhere to the legal guardrails when providing insights and recommendations.

Portfolio Management:

  • Serve as the local consultant by delivering sales analyses to assess the overall health, and identify growth opportunities, at the market and franchisee level, by utilizing available proprietary tools/resources.
  • Partner with the Development COE Team to identify growth opportunities, sell in development agreement, and support new store openings by leveraging existing tools to drive business growth and success.
  • Facilitate regional meetings, such as business planning meetings that are tailored to the specific needs of the DMA/franchisees.
  • Partner with the marketing COE to recommend local marketing plans and initiatives and drive franchisees' understanding and engagement of these programs.

Brand Engagement/Franchise Relations:

  • Collaborate with peers to develop business cases and best practices that can be shared across the system.
  • Be an advocate for continuous team development and people growth.
  • Be the primary point of contact for all business and brand matters for the franchisee. Grow the future franchisee bench, assist Franchisees in understanding, identifying, and placing FMS (franchise management school) candidates within the FMS process.