Senior Customer Support Specialist

2 weeks ago


Houston, Texas, United States Calpine Full time

Position Overview: The Customer Care Agent III plays a crucial role in ensuring the effective and precise resolution of customer inquiries and issues.

Key Responsibilities:

  • Collaborate closely with Customer Care Team Leaders to mentor, guide, and address challenges faced by fellow agents.
  • Engage actively in the Customer Care operations, contributing to a seamless customer experience.
  • Support the development of best practices within the Customer Service team.

This role is essential for maintaining high standards of customer satisfaction and operational efficiency at Calpine.



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