Current jobs related to Lead Customer Support Specialist - Houston, Texas - RCS Personnel, LLC
-
Customer Support Specialist
4 weeks ago
Houston, Texas, United States Clayton Services Full timeCustomer Support SpecialistClayton Services is seeking a highly skilled Customer Support Specialist to join our team in The Woodlands, Texas. As a Customer Support Specialist, you will be responsible for providing exceptional customer service and support to our clients.Key Responsibilities:Provide timely and effective customer support via phone, email, and...
-
Customer Support Specialist
1 week ago
Houston, Texas, United States SMA Technologies Full timeJob Title: Customer Support SpecialistWe are seeking a highly skilled and motivated Customer Support Specialist to join our team at SMA Technologies. As a Customer Support Specialist, you will be responsible for providing exceptional customer service and technical support to our clients.Key Responsibilities:Respond to customer inquiries and resolve technical...
-
Customer Support Specialist
4 days ago
Houston, Texas, United States SMA Technologies Full timeAbout the RoleWe are seeking a highly skilled and motivated Customer Support Specialist to join our team at SMA Technologies. As a Customer Support Specialist, you will be responsible for providing exceptional technical support to our customers, ensuring their issues are resolved efficiently and effectively.Key ResponsibilitiesRespond to customer inquiries...
-
Customer Support Manager
4 days ago
Houston, Texas, United States Vontier Corporation Full timeCustomer Support ManagerWe are seeking a highly skilled and experienced customer support manager to lead our technical support team and helpdesk. The ideal candidate will have a strong background in customer support and experience in managing a team of technical support specialists.Key Responsibilities:Ensure the team meets or exceeds service level...
-
Customer Support Specialist
1 month ago
Houston, Texas, United States Octopus Group Full timeCustomer Support RepresentativeWe are seeking highly motivated and organized individuals to join our Operations Team as Customer Support Representatives (Energy Specialists). This role will provide the right candidate with the opportunity to join a rapidly growing scale-up business within the energy supply sector and start their journey building a career.Key...
-
Customer Support Specialist
3 weeks ago
Houston, Texas, United States AIG Full timeAbout the RoleAIG is seeking a highly skilled and compassionate Customer Support Specialist to join our team. As a key member of our Global Corporate Assistance team, you will play a critical role in providing exceptional customer service and support to our clients in times of need.As a Customer Support Specialist, you will be responsible for coordinating...
-
Customer Support Team Lead
4 weeks ago
Houston, Texas, United States Homebase Limited Full timeAbout the RoleWe are seeking an experienced Customer Support Manager to lead our Payroll Support team at Homebase Limited. As a key member of our customer success team, you will be responsible for delivering exceptional customer experiences, driving team performance, and ensuring seamless support for our small business customers.Key ResponsibilitiesManage a...
-
Customer Support Manager
1 week ago
Houston, Texas, United States Vontier Full timeJob Title: Customer Support ManagerInvenco by GVR is seeking a highly motivated and experienced customer support manager to lead the Invenco Technical Support Team and Helpdesk.The ideal candidate will ensure the delivery of high-quality service, adherence to service level agreements, and the effective resolution of reported customer issues.Key...
-
Customer Support Representative
2 weeks ago
Houston, Texas, United States MidWaretech Full timeCustomer Support SpecialistWe are seeking a skilled Customer Support Specialist to provide exceptional support to our customers. As a key member of our team, you will be responsible for resolving customer queries, recommending solutions, and guiding customers through our products and services.ResponsibilitiesRespond to customer inquiries in a timely and...
-
Licensed HVAC Sales Specialist
2 weeks ago
Houston, Texas, United States Gilbert' Air Specialist Full timeJob DescriptionGilberts Air Specialist is seeking a skilled HVAC Sales and Service Specialist to join our team in Houston, Texas.As a key member of our sales team, you will be responsible for selling and installing heating and cooling systems for residential and commercial properties.Key Responsibilities:Diagnose and repair heating and cooling systemsSell...
-
Customer Support Specialist
2 weeks ago
Houston, Texas, United States CareOne Full timeAbout the RoleWe are seeking a highly skilled and experienced Customer Support Representative to join our team at Partners Pharmacy. As a key member of our support team, you will be responsible for providing exceptional customer service and technical support to our clients.Key ResponsibilitiesProvide technical support to customers via phone, email, and...
-
Customer Support Expert
1 week ago
Houston, Texas, United States MidWaretech Full timeJob SummaryWe are seeking a skilled Customer Support Specialist to provide exceptional technical assistance to our customers. The ideal candidate will possess excellent communication and problem-solving skills, with the ability to work in a fast-paced environment.Key ResponsibilitiesRespond to customer inquiries in a timely and accurate manner via phone,...
-
Healthcare Support LPN
1 week ago
Houston, Texas, United States HealthCare Support Full timeHEDIS LPN OpportunityWe are seeking a skilled LPN to join our team as a HEDIS Specialist. The ideal candidate will have a strong background in medical record review and abstraction, with a minimum of 2 years of experience in HEDIS reporting. The successful candidate will be responsible for reviewing assigned medical records to verify clinical data elements,...
-
Customer Support and Data Entry Specialist
1 week ago
Houston, Texas, United States Ultimate Staffing Full timeWe are seeking a skilled Customer Support and Data Entry Specialist to join our team at Ultimate Staffing. As a key member of our team, you will be responsible for providing exceptional customer support and data entry services to our clients. Key Responsibilities:Provide timely and effective customer support via phone, email, and chatEnter data accurately...
-
Houston, Texas, United States Hill-Rom Full timeAbout the RoleWe are seeking a highly skilled Technology Support Manager to join our Customer Experience team in Houston, Texas. As a key member of our team, you will be responsible for providing exceptional technical support and customer service to our clients.Key ResponsibilitiesLead and build a team of Technology Support Supervisors and Technology Support...
-
Customer Support Representative
2 weeks ago
Houston, Texas, United States Clayton Services Full timeCustomer Support SpecialistClayton Services is seeking a highly skilled Customer Support Specialist to join our team in The Woodlands, Texas. As a key member of our customer service team, you will be responsible for providing exceptional support to our customers and managing existing business relationships.Key Responsibilities:Ensure customer satisfaction by...
-
Customer Support Specialist
1 week ago
Houston, Texas, United States Homebase Limited Full timeAbout the RoleWe are seeking a highly motivated and customer-focused individual to join our Customer Support team as a Customer Support Representative. As a key member of our team, you will be responsible for providing exceptional support to our customers, ensuring their needs are met, and helping them get the most value from our product.Key...
-
Customer Support Representative
1 month ago
Houston, Texas, United States Hill-Rom Holdings, Inc. Full timeJob Title: Rep 2 Customer SupportBaxter and Hillrom have united to create a leading medical products company, committed to transforming healthcare. We're building on the legacy and strengths of two innovative and socially responsible companies to better serve our patients, customers, and communities.This is an exciting time to join us as we begin a new...
-
Technical Support Specialist
4 weeks ago
Houston, Texas, United States Sunnova Energy International, Inc. Full timeJob Title: Technical Support SpecialistAt Sunnova Energy International, Inc., we are seeking a highly skilled Technical Support Specialist to join our team. As a key member of our operations team, you will play a critical role in reducing our case load by remotely troubleshooting and resolving customer system complaints.Key Responsibilities:Accept and/or...
-
IT Support Specialist
4 weeks ago
Houston, Texas, United States Adaptive Construction Solutions Full timeIT Support Specialist Job DescriptionWe are seeking a skilled IT Support Specialist to join our team at Adaptive Construction Solutions. As an IT Support Specialist, you will play a critical role in ensuring the smooth operation of our network and systems.Key Responsibilities:• Troubleshoot technical issues and resolve network and workstation performance...
Lead Customer Support Specialist
2 months ago
We are seeking a highly skilled and detail-oriented Lead Customer Support Specialist to join our dynamic team. This role is pivotal in managing order processing, shipment coordination, and delivering exceptional customer service. The ideal candidate will possess prior supervisory experience in a customer service environment and demonstrate a commitment to resolving customer inquiries effectively.
Key Responsibilities:
- Respond to customer service requests through various channels, including phone, email, and chat, ensuring timely and accurate order processing and fulfillment.
- Collaborate with team members and warehouse staff to streamline order management and shipping processes.
- Utilize QuickBooks to manage customer purchase orders, confirming details, generating invoices, and updating tracking information.
- Address operational tickets and manage returns and freight-related concerns efficiently.
- Engage with customers who have abandoned their shopping carts to assist them in completing their purchases.
- Provide mentorship and training to fellow customer service representatives, fostering a culture of excellence and consistency in service delivery.
- Oversee the management of company reviews across various platforms, ensuring a positive online presence.
- Create a supportive and organized work environment, prioritizing tasks based on operational needs.
- Implement strategies to reduce operational costs while maintaining high service standards.
- Proactively reach out to customers who have not engaged with our services recently to encourage re-engagement.
- Manage resources effectively, including staff and technology, to ensure smooth customer service operations.
- Monitor team productivity and address any issues that arise, ensuring timely order fulfillment.
- Maintain a clean and organized workplace, ensuring all necessary supplies and equipment are available and functional.
- Handle escalated customer concerns with professionalism and a focus on resolution.
- Supervise warehouse operations, ensuring cleanliness and organization.
- Assist in the development of digital marketing initiatives, including product visuals.
- Collaborate with senior management to enhance business operations and profitability.
Position Type: Full-time
Expected Work Hours: 35 – 40 hours per week
Shift: Morning shift
Company OverviewRCS Personnel, LLC is a staffing agency dedicated to connecting clients with skilled candidates for light industrial and administrative roles. We offer flexible employment options, including temporary, temp-to-hire, and direct hire placements. Explore how we can support your career goals.
