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Senior Customer Support Specialist

2 months ago

Houston, Texas, United States Circle K Stores, Inc. Full time
Position Overview

We are seeking a dedicated Lead Customer Service Representative to enhance our customer support operations. This role is essential in ensuring that our customers receive exceptional service and support.

Key Responsibilities
  • Oversee customer service operations and ensure high-quality service delivery.
  • Manage and mentor a team of customer service representatives.
  • Address customer inquiries and resolve issues effectively.
  • Implement strategies to improve customer satisfaction and service efficiency.
Qualifications

The ideal candidate will possess strong leadership skills and a commitment to customer service excellence. Experience in a retail environment is preferred.

Skills Required
  • Excellent communication and interpersonal skills.
  • Ability to lead and motivate a team.
  • Strong problem-solving abilities.

If you are passionate about providing outstanding customer service and leading a team, we encourage you to consider this opportunity.