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Front Desk Coordinator

2 months ago

De Witt, Iowa, United States Integrated Autism Centers Full time
Job Description

We are seeking a highly organized and detail-oriented Front Desk Coordinator to join our team at Integrated Autism Centers. As a key member of our staff, you will be responsible for providing exceptional customer service to our clients and their families.

Key Responsibilities:
  • Front Desk Operations: Manage the front desk area, ensuring a clean and organized environment for clients and staff.
  • Client Check-in/Check-out: Greet clients and their families, check them in and out, and ensure all necessary paperwork is completed.
  • Scheduling and Coordination: Create and manage client and staff schedules, track cancellations, and coordinate with staff to ensure smooth operations.
  • Cleaning and Maintenance: Maintain the cleanliness and organization of the lobby and conference room areas.
  • Staff Support: Assist with staff onboarding, including preparing lockers and uniforms, and reviewing the employee handbook.
Requirements:
  • Excellent Communication Skills: Possess strong oral and written communication skills to effectively interact with clients, staff, and caregivers.
  • Organizational Skills: Demonstrate the ability to multitask, prioritize tasks, and maintain a high level of organization in a fast-paced environment.
  • Confidentiality: Maintain client confidentiality in accordance with HIPAA laws.
Benefits:
  • Competitive Salary: $16-$20/hour, depending on experience.
  • Quarterly Bonus: Eligible for a quarterly bonus based on financial performance.
  • Professional Development: Opportunities for company-paid certification and professional growth.