Current jobs related to Customer Engagement Specialist - Scottsdale, Arizona - Fanatics

  • Customer Onboarding Specialist

    2 weeks ago

    Scottsdale, Arizona, United States Sectigo Limited Full time

    {"title": "Customer Onboarding & Engagement Specialist", "description": "Job SummaryWe are seeking a highly skilled Customer Onboarding & Engagement Specialist to join our Technical Support team at Sectigo Limited. As a key member of our team, you will play a vital role in nurturing company-client relationships and enhancing product value.Key...

  • Community Engagement Specialist

    4 weeks ago

    Scottsdale, Arizona, United States Cardone Ventures Full time

    Job Title: Community ManagerJob Summary:The Community Manager will play a crucial role in supporting the Marketing and Client Concierge teams at Cardone Ventures. This position is responsible for handling client communication, support, and engagement tasks, including managing the CV private Facebook group, responding to email and text blasts, overseeing...

  • Community Engagement Liaison

    1 week ago

    Scottsdale, Arizona, United States City of Scottsdale, AZ Full time

    Key Responsibilities:As a Community and Outreach Specialist with the City of Scottsdale, AZ, you will be responsible for communicating with personnel within the assigned functional area, department(s), and City employees. This role may also involve duties and responsibilities commensurate with assigned functional area, including but not limited...

  • Transformation Engagement Manager

    2 weeks ago

    Scottsdale, Arizona, United States Capgemini Full time

    Job Title: Transformation Engagement ManagerCapgemini is seeking a highly skilled Transformation Engagement Manager to lead the successful deployment of ServiceNow solutions to our customers. As a key member of our Cloud and Infrastructure Services team, you will be responsible for leading complex projects, acting as the primary customer contact, and...

  • Customer Experience Specialist

    2 weeks ago

    Scottsdale, Arizona, United States brandonmueller Full time

    Customer Experience SpecialistWe are seeking a highly motivated and customer-focused individual to join our team as a Customer Experience Specialist. In this role, you will be responsible for providing exceptional customer service, building strong relationships with clients, and promoting our insurance and financial services products.Key...

  • Customer Service Liaison

    2 weeks ago

    Scottsdale, Arizona, United States Innovative Health LLC Full time

    Job SummaryThe Concierge Customer Service Specialist plays a pivotal role in enhancing the customer service experience by engaging with customers, distributors, and field personnel. This position is essential for fostering successful programs and elevating customer satisfaction.Key ResponsibilitiesMonitor Collection and Buyback Performance: Track and assess...

  • Customer Service Representative

    2 weeks ago

    Scottsdale, Arizona, United States Sherwin-Williams Full time

    About the RoleWe are seeking a highly motivated and customer-focused individual to join our team as a Customer Service Specialist. As a key member of our retail team, you will be responsible for providing exceptional customer service, answering customer inquiries, and resolving any issues that may arise.Key ResponsibilitiesProvide excellent customer service,...

  • Service and Engagement Team Leader

    3 weeks ago

    Scottsdale, Arizona, United States Target Full time

    About the RoleWe are seeking a highly motivated and customer-focused Service and Engagement Team Leader to join our team at Target. As a Service and Engagement Team Leader, you will be responsible for leading a team of Guest Advocates and Front of Store Attendants to deliver exceptional guest service and drive sales growth.Key ResponsibilitiesLead a team of...

  • Customer Experience Specialist

    2 weeks ago

    Scottsdale, Arizona, United States CarMax Full time

    About the RoleAs a Customer Specialist at CarMax, you will play a vital role in delivering an exceptional customer experience. You will act as a guide and offer support to customers throughout their journey, ensuring a seamless and transparent process.Key ResponsibilitiesProvide exceptional customer service by guiding customers through the sales process,...

  • Service and Engagement Team Leader

    1 week ago

    Scottsdale, Arizona, United States Target Full time

    Job DescriptionJob Title: Service and Engagement Team LeaderJob Summary:We are seeking a highly motivated and customer-focused Service and Engagement Team Leader to join our team at Target. As a Service and Engagement Team Leader, you will be responsible for leading a team of Guest Advocates and Front of Store Attendants to deliver exceptional guest service...

  • Collections Specialist

    2 weeks ago

    Scottsdale, Arizona, United States PayPal Full time

    Job Title: Collections SpecialistAt PayPal, we're committed to building an equitable and inclusive global economy. As a Collections Specialist, you'll play a critical role in managing our profitability and making a difference in the health of our business and customer engagement every day.Your Key Responsibilities:Assist customers with disputes, inquiries,...

  • Senior Manager, Client Engagement Strategy

    3 weeks ago

    Scottsdale, Arizona, United States Early Warning Services, LLC Full time

    Job Title: Senior Manager, Client Engagement StrategyAt Early Warning Services, LLC, we're dedicated to powering and protecting the U.S. financial system with cutting-edge solutions. As a trusted name in payments, we partner with thousands of institutions to increase access to financial services and protect transactions for hundreds of millions of consumers...

  • Senior Manager, Client Engagement Strategy

    3 weeks ago

    Scottsdale, Arizona, United States Early Warning Services, LLC Full time

    Job Title: Senior Manager, Client Engagement StrategyAt Early Warning Services, LLC, we're dedicated to powering and protecting the U.S. financial system with cutting-edge solutions. As a trusted name in payments, we partner with thousands of institutions to increase access to financial services and protect transactions for hundreds of millions of consumers...

  • Collections Specialist

    2 weeks ago

    Scottsdale, Arizona, United States PayPal Full time

    Job Title: Collections SpecialistAt PayPal, we're committed to building an equitable and inclusive global economy. As a Collections Specialist, you'll play a crucial role in managing our profitability and making a difference in the health of our business and engagement of our customers every day.Your Key Responsibilities:Assist customers with disputes,...

  • Senior Manager, Client Engagement Strategy

    2 weeks ago

    Scottsdale, Arizona, United States Early Warning Services, LLC Full time

    Job DescriptionAt Early Warning Services, LLC, we're committed to delivering exceptional client experiences. As a Senior Manager, Client Engagement Strategy, you'll play a critical role in driving business growth by developing and executing personalized engagement strategies that align with our clients' objectives.Key ResponsibilitiesDevelop and implement...

  • Coffee Sales Specialist

    2 weeks ago

    Scottsdale, Arizona, United States Acosta Group Full time

    Coffee Sales SpecialistAt Acosta Group, we are seeking a Coffee Sales Specialist to join our team. As a Coffee Sales Specialist, you will serve as an enthusiastic representative for our client, Nespresso, and their premium line of espresso and coffee machines. This is part of a nationwide sales & promotional campaign operating inside select flagship...

  • Customer Service Representative

    4 weeks ago

    Scottsdale, Arizona, United States Sherwin-Williams Full time

    Job SummaryWe are seeking a highly skilled and customer-focused Bilingual Customer Service Specialist to join our team at Sherwin-Williams. As a key member of our sales team, you will be responsible for providing exceptional customer service, building strong relationships with wholesale and retail customers, and driving sales growth.Key...

  • Patient Engagement Coordinator

    2 months ago

    Scottsdale, Arizona, United States NuSpine Chiropractic Full time

    Position OverviewThe NuSpine Clinic Coordinator (CC) serves as the primary contact for patients from their initial inquiry through their ongoing care journey. The main goal of the NuSpine CC is to effectively generate and convert leads, sustain patient memberships, and foster a strong relationship between the clinic and its patients.Key ResponsibilitiesThe...

  • Sales Associate

    2 weeks ago

    Scottsdale, Arizona, United States LEAP Inc Full time

    Job SummaryWe are seeking a highly motivated and customer-focused Sales Associate to join our team at LEAP Inc. As a Sales Associate, you will be responsible for creating a positive and memorable experience for customers, building brand loyalty, and driving sales.Key Responsibilities:Create a positive and memorable experience for customersBuild brand loyalty...

  • Customer Service Representative

    3 weeks ago

    Scottsdale, Arizona, United States realtor Full time

    About the RoleWe are seeking a highly skilled and passionate Customer Care Specialist to join our team at Avail, a part of the Realtor.com network. As a key member of our customer-facing team, you will be responsible for providing exceptional support to our customers, helping them navigate the rental process from beginning to end.Key ResponsibilitiesDevelop...

Customer Engagement Specialist

2 months ago

Scottsdale, Arizona, United States Fanatics Full time

**Privacy Notice**

**Retail Associate Spring Training - Fanatics**

**Company Overview**

Fanatics is at the forefront of the global digital sports marketplace, dedicated to igniting and channeling the enthusiasm of fans while enhancing the visibility and reach for numerous partners worldwide. With a robust database of over 80 million global consumers and a well-established brand, Fanatics is evolving from its leadership in licensed sports merchandise to a next-generation digital sports platform, offering a diverse range of services across the sports ecosystem.

The Fanatics family encompasses various entities, including Fanatics Commerce, which has revolutionized the way fans acquire their favorite team apparel and merchandise through a technology-driven approach; Candy Digital, which is developing an official NFT ecosystem in collaboration with prominent sports organizations; Fanatics Trading Cards, which is innovating the trading card experience; and Fanatics Betting & Gaming, a comprehensive mobile betting and gaming platform. Future initiatives will further expand Fanatics' presence in the digital sports landscape. Our partners include major professional sports leagues and numerous collegiate and professional teams, including some of the largest global soccer clubs. With a workforce exceeding 8,000 employees and a network of partners, suppliers, and vendors, we are committed to ethical and sustainable practices. We strive to cultivate an inclusive community that reflects society at every level, encompassing our employees, vendors, partners, and fans. Additionally, Fanatics is dedicated to positively impacting the communities where we operate through strategic philanthropic efforts. Our diverse and passionate team is focused on fostering pride and enthusiasm in the fans we serve.

**About the Team**

Our global Fanatics Retail, In-Venue, and Special Events division spans North America, Europe, and Asia, supporting a variety of major sports leagues and events. Our teams are dedicated to creating a seamless shopping experience, whether at home, at a game, or during major sporting events, through online, mobile, and physical retail outlets. Each location is designed with a technology-enhanced retail strategy, allowing us to respond in real-time to capture the excitement of sports and ensure product availability for fans.

**Position Overview**

The Seasonal Retail Associate plays a crucial role in driving sales and delivering an exceptional shopping experience for our fans while upholding retail standards through efficient back-of-house operations. The ideal candidate will demonstrate effective communication skills and a strong ability to collaborate as part of a successful team.

**Key Responsibilities**

  • Welcome fans and engage them with questions to enhance their shopping experience.
  • Provide recommendations based on observations and interactions with fans.
  • Facilitate a strong brand connection by ensuring fans enjoy a premier shopping experience.
  • Maintain sales floor and stockroom standards with meticulous attention to detail.
  • Process sales transactions using the Fanatics Point of Sale System (POS).
  • Exhibit professionalism and outstanding customer service to positively represent the Fanatics brand.
  • Perform additional tasks as assigned by the management team.

**Qualifications**

  • Must be at least 18 years old, with a high school diploma or equivalent.
  • Previous experience in retail or sales is preferred.
  • Ability to work independently and responsibly in a fast-paced environment.
  • Availability to work flexible hours, including evenings and weekends.
  • Foreign language skills are advantageous.

**Skills and Abilities**

  • Possess a friendly and professional demeanor.
  • Ability to develop product knowledge of team and league inventory.
  • Proven capability to work effectively as part of a team in dynamic environments, serving a diverse fan base.
  • Strong organizational skills and attention to cleanliness.
  • Ability to maintain a positive attitude while overcoming challenges.
  • Excellent verbal communication skills.
  • Physical ability to sit, stand, reach, bend, and move around the facility as needed.
  • Capable of lifting and carrying up to 30 lbs.
  • Game day responsibilities may involve exposure to various weather conditions.

Join us at Fanatics, where our team is passionate, skilled, and united in creating the fan experience of the future.

**NOTICE TO CALIFORNIA RESIDENTS/APPLICANTS**: In connection with your application, we collect information that identifies, reasonably relates to or describes you (Personal Information). The categories of Personal Information that we collect include your name, government issued identification number(s), email address, mailing address, other contact information, emergency contact information, employment history, educational history, criminal record, and demographic information. We collect and use those categories of Personal Information about you for human resources and other business management purposes, including identifying and evaluating you as a candidate for potential or future employment or future contract positions, recordkeeping in relation to recruiting and hiring, conducting criminal background checks as permitted by law, conducting analytics, and ensuring compliance with applicable legal requirements and Company policies.