Administrative Operations Coordinator

2 weeks ago


Dallas, Texas, United States Stream Realty Partners Full time
Job Overview

POSITION SUMMARY

The Administrative Operations Coordinator acts as the essential point of contact within the office, ensuring the efficient functioning of the workplace by overseeing front desk activities and related responsibilities. As the initial interface for guests, clients, and colleagues, this role is pivotal in delivering outstanding customer service and guaranteeing a premium experience at Stream Realty Partners.

This position involves a variety of responsibilities, ranging from administrative management to cultivating a positive and productive workplace atmosphere. The individual in this role will be the primary resource for both internal staff and external partners, ensuring that all office operations proceed without interruption. A friendly demeanor, exceptional communication abilities, and meticulous attention to detail are crucial for fostering a welcoming and professional environment.

KEY RESPONSIBILITIES

Welcome and greet visitors in a courteous and professional manner. Collaborate with team members regarding visitor schedules and appointments. Manage building access and validate parking as necessary. Oversee and mentor receptionist personnel, providing direction on responsibilities and ensuring compliance with office protocols and customer service expectations. Regularly rotate duties and occupy the front desk to ensure effective management of receptionist functions and maintain a hospitable and efficient office setting. Promptly and courteously answer and direct phone calls. Provide current information to the answering service provider. Ensure all incoming calls are addressed and/or routed to the appropriate team member. Manage incoming and outgoing correspondence, packages, and deliveries. Responsible for overseeing the shipping account, generating labels as required, and processing invoices. Supervise the upkeep, cleanliness, and organization of the office environment, including conference room technology, appearance, and readiness for meetings. This includes restocking refreshments and managing light catering requests. Coordinate with building management and/or service providers for in-suite repairs and maintenance. Manage inventory of office and breakroom supplies for multiple locations. Proactively place orders to ensure adequate stock levels are maintained. Demonstrate proficiency in basic accounting functions such as invoicing and expense tracking for all vendors. Assist with electronic filing, data entry, and document organization for corporate invoices and payments, ensuring proper documentation is maintained for all received checks. Support the planning of employee engagement initiatives and celebrations. Organize monthly recognition events and coordinate office breakfast orders within budgetary constraints. Manage communication for building announcements, birthday celebrations, and internal updates, ensuring accurate and timely dissemination of information. Responsible for the maintenance of office equipment, including copiers and printers, ensuring operational functionality and addressing maintenance issues promptly. Proficiency in troubleshooting technology and familiarity with office machinery is essential. Update and maintain the office manual as necessary. Schedule and coordinate regular headshots for new employees and vendors as required. Responsible for setting up workspaces for new hires and preparing nameplates.

REQUIRED QUALIFICATIONS

Previous experience in office management or operations Experience in call management and receptionist roles Consistent attendance and reliability are essential Ability to maintain confidentiality and handle sensitive information with discretion Strong proactive approach with the ability to anticipate needs with minimal supervision Highly organized with excellent follow-up skills and the capability to multitask Strong verbal and written communication skills Commitment to internal customer satisfaction, particularly in delivering high-quality outcomes Proficiency in MS Office applications (SharePoint, Outlook, MS Teams, Excel, Word, etc.), including scheduling and coordination using Outlook and MS Teams Exhibit traits of intelligence, honesty, kindness, and passion

ADDITIONAL INFORMATION

Stream Realty Partners is an equal-opportunity employer and does not discriminate based on ethnicity, race, religion, sexual orientation, gender identity, age, national origin, disability, military status, or any other reason prohibited by law. Note: This job description does not restrict management's right to assign or reassign duties and responsibilities to this position at any time.

Stream Realty Partners offers competitive salaries, bonuses, comprehensive medical/dental/vision insurance, pharmacy benefits, health savings accounts, flexible spending accounts, a 401(k) plan with company matching, paid time off, and holiday pay. Individual compensation packages are determined based on various factors unique to each candidate, including skills, experience, qualifications, location, and other job-related considerations.



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