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Office Coordinator and Reception Specialist

2 months ago

Wilmington, North Carolina, United States ThermalTran Mechanical, Inc Full time
Job Overview

ThermalTran Mechanical, Inc is in search of a personable and detail-oriented Office Coordinator and Reception Specialist. In this role, you will serve as the initial point of contact for our organization, providing essential administrative assistance to facilitate the efficient operation of our office.

Key Responsibilities:

  • Professionally manage and route incoming phone calls
  • Handle various forms of correspondence, including emails and packages, with efficiency
  • Organize and schedule appointments while coordinating service personnel dispatch
  • Record detailed messages and ensure timely delivery to the relevant parties
  • Perform clerical duties such as filing, photocopying, and document organization
  • Support the planning and execution of company events and meetings
  • Oversee office supplies and maintain an organized workspace
  • Assist with basic bookkeeping tasks, including data entry and invoice management
  • Carry out additional administrative tasks as needed
  • Greet visitors and guide them appropriately
  • Ensure the office environment remains clean and welcoming
  • Manage payment collections, follow up on accounts, reconcile outstanding balances, and generate statements

Qualifications:

  • Demonstrated experience as an Office Coordinator, Receptionist, or in a similar customer service role
  • Proficient in Microsoft Office Suite (Word, Excel) and Google Workspace (Gmail, Google Drive, etc.)
  • Outstanding verbal and written communication abilities
  • Exceptional organizational skills with a keen attention to detail
  • Capability to manage multiple tasks and prioritize effectively
  • Strong interpersonal skills with a collaborative mindset
  • Professional demeanor with a friendly approach
  • Ability to maintain confidentiality and manage sensitive information
  • Experience in a mechanical or construction-related field is advantageous

Employee Benefits:

After a 90-day probationary period, full-time employees are eligible for the following benefits:

  • Health Insurance
  • Paid Time Off
  • Company-funded AD&D policy
  • Company-funded long-term disability coverage
  • Short-term disability benefits
  • Paid lunch breaks
  • Vision Insurance
  • Dental Insurance
  • Company matching SIMPLE IRA
  • A supportive workplace culture
  • Compensation based on experience, with an expected range of $16-$20 per hour