Automotive Warranty Coordinator
3 days ago
At Prestige Ford, we are seeking a highly skilled and detail-oriented Automotive Warranty Administrator to join our team. As a key member of our service department, you will be responsible for reviewing and completing warranty claims, ensuring seamless communication with our customers and manufacturers.
Key Responsibilities:
- Process warranty claims in a timely and accurate manner, adhering to dealership and manufacturer guidelines.
- Establish and maintain strong relationships with our customers, addressing their concerns and resolving issues in a professional and courteous manner.
- Collaborate with our service team to ensure all warranty repairs are completed efficiently and effectively.
- Analyze warranty claims data to identify trends and areas for improvement, implementing strategies to optimize our warranty process.
- Provide regular updates to our service manager on claim status and any issues that may arise.
- Ensure compliance with all federal, state, and local regulations, including safety requirements and hazardous waste disposal.
Requirements:
- High school diploma or equivalent required.
- Excellent communication and interpersonal skills, with the ability to work effectively in a team environment.
- Ability to analyze data and identify trends, with a focus on process improvement.
- Two years of experience in a warranty administration role, preferably in the automotive industry.
What We Offer:
As a valued member of our team, you will enjoy a competitive salary, comprehensive benefits package, and opportunities for professional growth and development.
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