Automotive Warranty Coordinator

3 days ago


Mt Dora, Florida, United States Prestige Ford Full time
Job Title: Automotive Warranty Administrator

At Prestige Ford, we are seeking a highly skilled and detail-oriented Automotive Warranty Administrator to join our team. As a key member of our service department, you will be responsible for reviewing and completing warranty claims, ensuring seamless communication with our customers and manufacturers.

Key Responsibilities:

  • Process warranty claims in a timely and accurate manner, adhering to dealership and manufacturer guidelines.
  • Establish and maintain strong relationships with our customers, addressing their concerns and resolving issues in a professional and courteous manner.
  • Collaborate with our service team to ensure all warranty repairs are completed efficiently and effectively.
  • Analyze warranty claims data to identify trends and areas for improvement, implementing strategies to optimize our warranty process.
  • Provide regular updates to our service manager on claim status and any issues that may arise.
  • Ensure compliance with all federal, state, and local regulations, including safety requirements and hazardous waste disposal.

Requirements:

  • High school diploma or equivalent required.
  • Excellent communication and interpersonal skills, with the ability to work effectively in a team environment.
  • Ability to analyze data and identify trends, with a focus on process improvement.
  • Two years of experience in a warranty administration role, preferably in the automotive industry.

What We Offer:

As a valued member of our team, you will enjoy a competitive salary, comprehensive benefits package, and opportunities for professional growth and development.



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