Automotive Customer Service Specialist
2 weeks ago
Company: Christian Brothers Automotive
Position: Automotive Service Advisor / Writer
As an Automotive Service Advisor / Writer at Christian Brothers Automotive, you will be the key point of contact for customers seeking assistance with their vehicles. Your role is vital in fostering strong relationships with clients, as you guide them through their service experience.
Key Responsibilities- Welcome every customer with warmth and professionalism.
- Provide clear and understandable solutions for vehicle repairs.
- Effectively manage the workflow within the service center.
- Promote services with integrity and transparency.
- Maintain a positive work environment and team spirit.
- Communicate professionally over the phone.
- Establish long-lasting relationships with customers.
- Coordinate and participate in customer service initiatives.
- Transport customers as necessary using company vehicles.
- Ensure all repairs meet established standards.
- Collaborate with team members and assist as needed.
- Perform additional duties as assigned.
- Valid driver's license.
- Acceptable driving record as per insurance requirements.
- Proficient in Windows-based software and automotive applications.
- Experience in automotive customer service or similar roles.
- Dependable attendance for scheduled shifts.
- Ability to remain on your feet for extended periods.
- Occasional lifting of items over 50 lbs.
- Ability to maintain a fast pace in a busy environment.
Christian Brothers Automotive has been dedicated to providing exceptional auto repair services since 1982, with a focus on integrity and customer-first philosophy. Our locations are equipped with advanced diagnostic tools and offer a supportive environment for technicians, ensuring a consistent workload and opportunities for professional growth.
Your information will be kept confidential in accordance with EEO guidelines. Christian Brothers Automotive is an Equal Opportunity Employer, practicing at-will employment.
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