Hotel Guest Services Specialist

3 weeks ago


Nashville, Tennessee, United States Marriott Full time
About the Role

We are seeking a skilled Hotel Guest Services Specialist to join our team. As a key member of our hospitality team, you will be responsible for providing exceptional service to our guests, ensuring that every interaction is warm, welcoming, and memorable.

Main Responsibilities
  1. Provide outstanding service to guests, responding promptly to their needs and exceeding their expectations
  2. Maintain the appearance and cleanliness of public spaces, ensuring that every area is immaculate and inviting
  3. Collaborate with colleagues to achieve team goals, promoting a culture of excellence and teamwork
  4. Stay up-to-date with company policies and procedures, adhering to safety protocols and confidentiality guidelines
Requirements and Qualifications

To be successful in this role, you should have excellent communication and interpersonal skills, as well as the ability to work independently and as part of a team. A high school diploma or equivalent is required, with prior experience in customer-facing roles preferred.

Estimated Compensation

The estimated annual salary for this position is $48,000-$62,000, depending on location and experience. We offer a comprehensive benefits package, including health insurance, retirement savings, and paid time off.



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