Hotel Guest Services Coordinator

3 weeks ago


Nashville, Tennessee, United States Avid Hotel Nashville Airport Full time
About the Job: The Front Desk Associate plays a vital role in providing exceptional guest services at Holiday Inn Express Dry Ridge. As a member of our front office team, you will be responsible for ensuring a seamless check-in and check-out experience for our guests. Your key responsibilities will include:
  • Registering guests and handling room assignments
  • Maintaining accurate records and performing administrative tasks
  • Providing exceptional customer service and resolving guest complaints
  • Collaborating with other hotel staff to ensure efficient hotel operations

Requirements: To succeed in this role, you will need:
  • A minimum of 1 year of experience in a similar position
  • Excellent communication and problem-solving skills
  • Ability to work independently and as part of a team
  • Proficiency in Windows operating systems and Microsoft Office

Salary: $48,000 - $58,000 per year

Work Environment: Our hotel features modern amenities and a friendly, welcoming atmosphere. As a Front Desk Associate, you will have the opportunity to work in a fast-paced environment while maintaining a high level of professionalism and attention to detail.

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