Operations Manager
2 weeks ago
We are seeking an Operations Manager for a thriving, family-owned enterprise that has been serving clients for decades.
This role is pivotal in overseeing the management of an independent business unit and is integral to our collaborative corporate culture. The ideal candidate will consistently aim to achieve excellence that aligns with corporate goals. Direct management of staff (including sales, customer service, and administrative functions) will be a primary responsibility of this position.
Essential Technical Skills:
- Comprehensive knowledge of product environments
- Familiarity with product and equipment
- Proficiency in Microsoft Office Suite - Word, Excel, Outlook
- General awareness of the internet's evolving role in communication
- Hands-on leadership is essential
- Ability to inspire and motivate through example
- Comfortable engaging with all management levels
- Self-motivated with a knack for identifying and seizing opportunities
- Positive demeanor and excellent telephone etiquette
- Sound judgment and common sense
- Formal training in management and leadership
- Conflict resolution and training are crucial components of this role
- Budget management
- P&L accountability, evaluations, and presentations
- Goal setting, delegation, and follow-up
- Operating a business unit
- Overseeing Plant and Staff Operations
- Training and mentoring management and supervisory personnel
- Ensuring compliance with corporate training and procedural guidelines for all associates
- Managing various functional areas including Warehouse, Office Administration, Route Distribution, and Outside Sales Departments
- Accountable for all company assets, including facilities, equipment, fleet, inventory, accounts receivable, monitoring, and collections
- Customer Service Management
- Sales and Marketing Oversight
- Community Engagement
- Fostering a positive work environment
- Valid driver's license with a clean driving record
- Prior management or supervisory experience
- High energy levels
- Ability to lift, push, and pull at least 50 pounds
- Must be able to pass a drug screening when required
- Preferred formal education; a four-year degree or a minimum of 3 years' experience in business operations management
- Competitive Salary
- 401-K with generous company matching
- Paid vacation time
- Bonus and profit-sharing opportunities
- Company-provided cell phone
- Comprehensive benefits package including Medical, Dental, Short-term Disability, Vision, and Life Insurance
Wheeling Linen Service, Inc. is a leading provider of linen rental and commercial laundry services. We cater to a diverse clientele, including hospitality, premium lodging, healthcare, and small businesses.
Our commitment to resource conservation and social responsibility is at the core of our operations. We take pride in delivering quality services that not only meet our customers' needs but also help them minimize their environmental footprint.
Wheeling Linen Service, Inc. is an Equal Opportunity Employer, dedicated to hiring qualified candidates without discrimination based on race, religion, gender, sexual orientation, gender identity, age, national origin, ancestry, citizenship, disability, or veteran status.
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