Steakhouse Operations Manager

2 weeks ago


Wheeling, West Virginia, United States Oglebay Full time
Job Overview

We are seeking a dedicated and innovative manager for our new upscale steakhouse. This role is pivotal in shaping the dining experience and establishing our restaurant as a premier destination for fine dining.

Key Responsibilities:

Pre-Opening Initiatives:

  • Collaborate with leadership to devise a thorough pre-opening strategy, covering menu creation, staff hiring, and training.
  • Manage the design and setup of the restaurant, ensuring that every aspect embodies our commitment to elegance and sophistication.

Team Development:

  • Recruit and mentor a team of hospitality professionals, fostering a culture of excellence and teamwork.
  • Conduct comprehensive training sessions to ensure staff are well-versed in our menu and service standards.
  • Ensure compliance with safety protocols and address any safety concerns appropriately.
  • Maintain a positive and professional demeanor while interacting with guests and staff.

Enhancing Guest Experience:

  • Create memorable dining experiences, ensuring guests feel welcomed and valued from arrival to departure.
  • Anticipate guest preferences and provide personalized service that enhances their experience.

Operational Management:

  • Oversee all restaurant operations, including inventory control, vendor management, and financial oversight.
  • Implement effective systems to boost productivity and profitability while maintaining high service standards.

Marketing and Community Engagement:

  • Work with the marketing team to create a strategic plan that generates excitement around the restaurant's opening.
  • Build relationships within the local community to drive traffic and establish the restaurant as a must-visit location.

Qualifications:

  • Minimum of 4 years of experience in a managerial role within upscale dining establishments.
  • A passionate leader with a strong focus on innovation and culinary excellence.
  • Excellent communication skills, capable of inspiring a diverse team and connecting with guests.
  • Strong business sense with a proven ability to manage budgets and drive revenue growth.
  • Flexibility and a hands-on approach to ensure the success of the restaurant.
  • Knowledge of wines and spirits; sommelier qualifications are a plus.

Education and Experience:

A degree or certification from a college or university program, or equivalent experience in a related field.



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