Steakhouse Operations Manager

1 week ago


Wheeling, West Virginia, United States Oglebay Full time
Job Overview

We are seeking a talented and experienced Manager for our new upscale steakhouse. This role places you at the helm of our grand opening, where you will lead a dedicated team of professionals to craft exceptional dining experiences that will resonate with our guests.

KEY RESPONSIBILITIES include the following:

Pre-Opening Strategy:

  • Collaborate with senior leadership to devise and implement a detailed pre-opening strategy, covering menu design, staff hiring, and training.
  • Supervise the layout and aesthetic of the restaurant, ensuring that every aspect embodies our dedication to sophistication and the art of fine dining.

Team Development:

  • Recruit, train, and motivate a team of hospitality experts, fostering a culture of excellence and outstanding guest service.
  • Conduct comprehensive training sessions to ensure staff are well-versed in our menu, service expectations, and the unique atmosphere of our steakhouse.
  • Adhere to safety protocols and policies, addressing any safety concerns promptly.
  • Engage positively with guests, addressing their needs and maintaining a harmonious workplace.

Guest Engagement:

  • Create memorable dining experiences, ensuring every guest feels appreciated and valued from their arrival.
  • Anticipate guest preferences, offering personalized suggestions and creating memorable moments.

Operational Management:

  • Oversee all facets of restaurant operations, including inventory control, supplier relationships, and financial oversight.
  • Implement effective systems to enhance productivity, reduce waste, and maximize profitability while maintaining high-quality service.

Marketing Initiatives:

  • Work alongside the marketing team to create and execute a strategic marketing plan that generates excitement for our opening.
  • Build relationships within the local community to drive traffic and establish our steakhouse as a premier dining destination.

Qualifications:

  • Demonstrated experience in upscale dining environments, with at least 4 years in a managerial capacity.
  • A dynamic leader with a passion for innovation and culinary excellence.
  • Exceptional communication abilities, capable of inspiring a diverse team and connecting with guests.
  • Strong business insight with a proven record of revenue growth and budget management.
  • Adaptability and a hands-on approach to ensure the success of our operations.
  • Knowledge of wines and spirits; sommelier qualifications are a plus.

EDUCATION and EXPERIENCE

A degree from a college or university program; or four to six years of relevant experience and/or training; or an equivalent combination of education and experience.



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