Steakhouse Operations Manager
1 week ago
We are seeking a talented and experienced Manager for our new upscale steakhouse. This role places you at the helm of our grand opening, where you will lead a dedicated team of professionals to craft exceptional dining experiences that will resonate with our guests.
KEY RESPONSIBILITIES include the following:
Pre-Opening Strategy:
- Collaborate with senior leadership to devise and implement a detailed pre-opening strategy, covering menu design, staff hiring, and training.
- Supervise the layout and aesthetic of the restaurant, ensuring that every aspect embodies our dedication to sophistication and the art of fine dining.
Team Development:
- Recruit, train, and motivate a team of hospitality experts, fostering a culture of excellence and outstanding guest service.
- Conduct comprehensive training sessions to ensure staff are well-versed in our menu, service expectations, and the unique atmosphere of our steakhouse.
- Adhere to safety protocols and policies, addressing any safety concerns promptly.
- Engage positively with guests, addressing their needs and maintaining a harmonious workplace.
Guest Engagement:
- Create memorable dining experiences, ensuring every guest feels appreciated and valued from their arrival.
- Anticipate guest preferences, offering personalized suggestions and creating memorable moments.
Operational Management:
- Oversee all facets of restaurant operations, including inventory control, supplier relationships, and financial oversight.
- Implement effective systems to enhance productivity, reduce waste, and maximize profitability while maintaining high-quality service.
Marketing Initiatives:
- Work alongside the marketing team to create and execute a strategic marketing plan that generates excitement for our opening.
- Build relationships within the local community to drive traffic and establish our steakhouse as a premier dining destination.
Qualifications:
- Demonstrated experience in upscale dining environments, with at least 4 years in a managerial capacity.
- A dynamic leader with a passion for innovation and culinary excellence.
- Exceptional communication abilities, capable of inspiring a diverse team and connecting with guests.
- Strong business insight with a proven record of revenue growth and budget management.
- Adaptability and a hands-on approach to ensure the success of our operations.
- Knowledge of wines and spirits; sommelier qualifications are a plus.
EDUCATION and EXPERIENCE
A degree from a college or university program; or four to six years of relevant experience and/or training; or an equivalent combination of education and experience.
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