Culinary Operations Manager

4 weeks ago

Cambridge, Massachusetts, United States Tatte Holdings LLC Full time
Job Overview

The Catering Kitchen Manager plays a pivotal role in delivering exceptional culinary experiences for our clients. Reporting to the Catering Kitchen General Manager, this individual will lead and manage the Catering Kitchen's high-volume operations, ensuring seamless execution and exceptional customer satisfaction.

Key Responsibilities:

  • Support the General Manager in overseeing daily operations, including opening and closing procedures.
  • Engage with clients and team members to instill great service and maintain a positive work environment.
  • Develop and implement effective people management strategies to drive team performance.
  • Maintain a thorough understanding of standard operating procedures and ensure compliance.
  • Collaborate with the General Manager to lead team members through execution and ongoing training on product specifications and the Tatte story.
  • Uphold Tatte brand and visual standards across all aspects of the business.
  • Ensure food safety and adhere to all food safety processes and standards.
  • Communicate new product, service, and operational information effectively.
  • Contribute to maintaining food, labor, and controllable costs within company guidelines.
  • Assist the General Manager with administrative tasks and other duties as assigned.

Working Conditions / Essential Functions:

  • Ability to work a flexible schedule, including days, nights, weekends, and holidays, with emergency responsiveness as required.
  • Able to work eight to ten hour-plus shifts, with the ability to stand, sit, squat, or walk for extended periods, walk up and down stairs, and read.
  • Able to grasp, reach overhead, push, lift, and carry up to 50 pounds.

Requirements:

  • Ability to work well under pressure in a fast-paced, ever-changing work environment.
  • Excellent verbal and written communication skills.
  • Highly organized with strong attention to detail.
  • High integrity and professionalism.
  • High School education or equivalent.

Preferred Skills:

  • Minimum 6 months experience working as a supervisor in a high-volume, full-service, and/or polished fast-casual restaurant or catering production facility.
  • Proficient in Microsoft Office, including Word, Excel, and Outlook.
  • Previous experience working with UltiPro, Toast - POS System, CrunchTime/TeamworX.
  • ServSafe and Allergen Certifications.
  • Proficient in Spanish.

Benefits and Perks:

  • Competitive pay (ranging from $24-$27/hour+, depending on experience).
  • Paid vacation and sick time (after one year of full-time service).
  • 401(k) (with a vesting match).
  • Free EAP employee assistance programs.
  • Flexible schedule with no late nights.
  • Health, dental, and visual insurance.
  • Free meals and drinks.
  • Exciting potential for growth.

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