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Pharmacy Operations Manager

1 month ago


Cambridge, Massachusetts, United States Walgreens Full time
Job Summary:

As a Pharmacy Operations Manager at Walgreens, you will be responsible for overseeing the day-to-day operations of the pharmacy, ensuring efficient workflow and a positive patient experience. This role requires a strong leader who can manage a team of pharmacy technicians, supervise pharmacy operations, and maintain compliance with state and federal laws and regulations.

Key Responsibilities:

Oversee the selection, scheduling, and development of pharmacy technician personnel
Lead training, coaching, and performance management of pharmacy technicians
Make decisions regarding performance management, including discipline and termination
Assist pharmacist in the delivery of patient care, including patient registration, prescription data entry, and preparation of medications for patients
Complete patient and physician calls under the supervision of a pharmacist
Manage core pharmacy workflow and drive excellence in pharmacy operations
Coordinate and organize pharmacy daily schedule of activities
Recommend allocation of pharmacy hours
Ensure the pharmacy is clean, neat, orderly, and stocked with adequate supplies

Requirements:

High School Diploma, GED, or equivalent
PTCB or ExCPT certification (except in Puerto Rico)
One year of work experience as a pharmacy technician in a retail or hospital setting
Must be fluent in reading, writing, and speaking English (except in Puerto Rico)
Requires willingness to work flexible schedule, including evening and weekend hours

Preferred Qualifications:

Previous people management/ leadership experience
Previous work experience with Walgreens with an Exceeding Expectation on last performance evaluation