Catering Operations Manager

6 days ago


Mountain View, California, United States Compass Group Careers Full time
Job Summary:

The Catering Operations Manager is responsible for the successful execution of all catering events. This position supervises the sales and event order communications, scheduling and training of service staff, planning, delivery, set up, clean up, and proper invoicing for all daily events.

Key Responsibilities:
  • Daily Operations: Ensure seamless execution of catering events, including planning, delivery, and set up.
  • Supervision and Staff Development: Supervise and train service staff to ensure excellent customer service and high-quality food presentation.
  • Culinary Programs: Develop and implement culinary programs to enhance the customer experience and drive sales growth.
  • Customer Service: Provide exceptional customer service to clients and customers, ensuring their needs are met and exceeded.
  • Financial Management and Analysis: Manage and analyze financial data to optimize catering event profitability and identify areas for improvement.
  • Special Events: Plan and execute special events, such as weddings and corporate functions, to meet client expectations.
  • Marketing and Sales: Develop and implement marketing and sales strategies to drive catering event growth and revenue.
Preferred Qualifications:
  • Education: Associate's degree or equivalent experience in hospitality, culinary arts, or a related field.
  • Experience: At least two years of experience in catering operations, hospitality, or a related field.
  • Skills: Excellent communication and interpersonal skills, ability to work in a fast-paced environment, and proficiency in web-based ordering systems and Microsoft Office.
Benefits:
  • Medical: Comprehensive medical, dental, and vision insurance.
  • Dental: Comprehensive dental insurance.
  • Vision: Comprehensive vision insurance.
  • Life Insurance/AD: Life insurance and accidental death and dismemberment (AD&D) insurance.
  • Disability Insurance: Short-term and long-term disability insurance.
  • Retirement Plan: 401(k) retirement plan with company match.
  • Paid Time Off: Generous paid time off policy.
  • Holiday Time Off: Paid holiday time off.
  • Associate Shopping Program: Discounted shopping program for associates.
  • Health and Wellness Programs: Comprehensive health and wellness programs.
  • Discount Marketplace: Discounted marketplace for associates.
  • Identity Theft Protection: Identity theft protection services.
  • Pet Insurance: Pet insurance.
  • Commuter Benefits: Commuter benefits program.
  • Employee Assistance Program: Employee assistance program.
  • Flexible Spending Accounts (FSAs): Flexible spending accounts (FSAs) for healthcare and dependent care expenses.


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