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Sales and Service Manager

2 months ago

Mountain View, California, United States Crescent Hotels & Resorts Full time

About the Role:

We are seeking a highly motivated and experienced Sales and Service Manager to join our team at Crescent Hotels & Resorts. As a key member of our sales team, you will be responsible for driving revenue growth through direct sales, catering, and group bookings.

Key Responsibilities:

  • Develop and execute sales strategies to increase revenue and market share
  • Build and maintain relationships with key clients and decision-makers
  • Prospect and acquire new business opportunities, with a focus on catering and group sales
  • Maintain accurate sales records and reports, including sales data and customer interactions
  • Collaborate with cross-functional teams to deliver exceptional customer service and ensure smooth event execution
  • Stay up-to-date with industry trends, competitor activity, and market conditions to inform sales strategies

Requirements:

  • 1+ year of experience in sales, hospitality, or a related field
  • Proven track record of sales success and revenue growth
  • Excellent communication, interpersonal, and problem-solving skills
  • Ability to work in a fast-paced environment and adapt to changing priorities
  • Strong knowledge of sales processes, customer service principles, and event management

What We Offer:

  • Competitive hourly rate: $31.25
  • Opportunities for professional growth and development
  • A dynamic and supportive work environment