Front Desk Representative

2 weeks ago


WinstonSalem, North Carolina, United States Summit Hospitality Group Full time
Job Summary

We are seeking a highly skilled and customer-focused Guest Service Representative to join our team at Summit Hospitality Group. As a key member of our front desk team, you will be responsible for providing exceptional service to our guests, ensuring their stay is memorable and enjoyable.

Key Responsibilities
  • Provide personalized service to guests, responding to their needs and requests in a timely and professional manner.
  • Manage guest registration, check-in, and check-out processes, ensuring accuracy and efficiency.
  • Process guest payments, handle cash and credit transactions, and maintain a high level of cash handling accuracy.
  • Assist with room assignments, ensuring guest preferences are met and rooms are allocated efficiently.
  • Drive revenue growth by selling rooms at various rates, promoting hotel services, and upselling amenities.
  • Handle guest complaints and concerns in a professional and courteous manner, resolving issues promptly and fairly.
  • Maintain a clean and organized front desk area, ensuring a positive first impression for guests.
  • Collaborate with other departments to ensure seamless guest experiences, including housekeeping, food and beverage, and maintenance.
  • Participate in hotel safety committees and adhere to emergency procedures, ensuring a safe and secure environment for guests and staff.
Requirements
  • 2+ years of experience as a Front Desk Representative in a name-brand hotel chain, preferably Marriott, Hilton, or Hyatt.
  • Strong leadership skills, with the ability to motivate and guide team members.
  • Excellent communication and interpersonal skills, with the ability to work effectively with guests, colleagues, and management.
  • Proficiency in FOSSE, Microsoft programming, Excel, Clover, and Micros Restaurant Management System.
  • Ability to lift 50 pounds, work flexible schedules, including weekends, and maintain a high level of energy and enthusiasm.
What We Offer

As a Guest Service Representative with Summit Hospitality Group, you will enjoy a competitive salary, comprehensive benefits package, and opportunities for career growth and development. If you are a customer-focused, team-oriented individual with a passion for delivering exceptional service, we encourage you to apply for this exciting opportunity.



  • Winston-Salem, North Carolina, United States Home2 Suites Full time

    Job SummaryWe are seeking a highly skilled and customer-focused Front Desk Agent to join our team at Home2 Suites. As a Front Desk Agent, you will be the primary point of contact for our guests, responsible for providing exceptional service and ensuring a seamless stay experience.Key ResponsibilitiesCheck-in guests in a friendly and efficient manner,...

  • Front Desk Supervisor

    4 weeks ago


    Winston-Salem, North Carolina, United States Embassy Suites Winston Salem Full time

    Job Title: Front Desk Agent SupervisorWe are seeking a highly skilled and experienced Front Desk Agent Supervisor to join our team at Embassy Suites Winston Salem. As a key member of our hospitality team, you will be responsible for ensuring the smooth operation of our front desk and providing exceptional guest service.Key Responsibilities:Supervise the...

  • Front Desk Supervisor

    3 weeks ago


    Winston-Salem, North Carolina, United States Embassy Suites Winston Salem Full time

    Job Title: Front Desk Agent SupervisorWe are seeking a highly skilled and experienced Front Desk Agent Supervisor to join our team at Embassy Suites Winston Salem. As a key member of our hospitality team, you will be responsible for supervising the guest services team to ensure the completion of essential duties necessary for an efficient Front Desk...


  • Winston-Salem, North Carolina, United States Embassy Suites Winston Salem Full time

    Front Desk Supervisor Job DescriptionEmbassy Suites Winston Salem is seeking a skilled Front Desk Supervisor to join our team. As a key member of our hospitality team, you will be responsible for ensuring the smooth operation of our front desk and providing exceptional guest service.Key Responsibilities:Supervise the guest services team to ensure efficient...


  • Winston-Salem, North Carolina, United States Massage Envy Full time

    Job OverviewWe are seeking a highly motivated and sales-driven individual to join our team as a Front Desk Sales Associate at Massage Envy. As a key member of our team, you will play a vital role in driving our vision of total body care and executing the sales process to achieve our goals.Key ResponsibilitiesExecute the sales process and script to promote...


  • Winston-Salem, North Carolina, United States Vaco Full time

    Job Title: Front Desk SupportVaco is seeking a highly skilled and organized Front Desk Support professional to join our team. As a key member of our front office team, you will be responsible for providing exceptional customer service, managing incoming calls, and ensuring a warm and welcoming atmosphere for our guests.Responsibilities:Customer Service:...


  • Winston-Salem, North Carolina, United States ApTask Full time

    About the RoleWe are seeking a highly organized and detail-oriented Receptionist to join our team at ApTask. As a key member of our front office, you will be responsible for providing exceptional customer service, managing administrative tasks, and ensuring a smooth workflow.Key ResponsibilitiesProvide top-notch customer service to clients and visitors,...


  • Winston-Salem, North Carolina, United States HCTec Full time

    Job Title: Epic Clinical Service Desk AnalystJob Summary:The Clinical Service Desk Analyst is a key member of our team, responsible for providing exceptional support to patients, physicians, and hospital staff for EHR-related hospital applications, primarily focused on clinical software needs.Responsibilities:Provide 24/7/365 Tier 1 clinical support to meet...


  • Winston-Salem, North Carolina, United States HCTec Full time

    Job Title: Epic Clinical Service Desk AnalystAt HCTec, we are seeking a highly skilled and experienced Epic Clinical Service Desk Analyst to join our team. As a key member of our support team, you will be responsible for providing exceptional support to patients, physicians, and hospital staff for EHR-related hospital applications.Key...


  • Winston-Salem, North Carolina, United States Orangetheory Fitness Full time

    Unlock Your Potential as a Fitness Membership Sales AssociateWe're seeking a dynamic and enthusiastic individual to join our team as a Fitness Membership Sales Associate at Orangetheory Fitness.About the Role:As a Fitness Membership Sales Associate, you will be the first point of contact for potential members, providing exceptional customer service and...


  • Winston-Salem, North Carolina, United States Bella Sol Medical Spa, PLLC Full time

    Key Responsibilities:Front Desk Duties:Answering phone calls and managing front desk operations.Scheduling appointments and following up on leads.Greeting clients and providing exceptional customer service.Clinical Duties:Performing lab draws for patients, including blood draws for PRP/PRF injections.Taking and recording vital signs.Assisting medical staff...


  • Winston-Salem, North Carolina, United States Dev Restaurants LLC Full time

    Job SummaryWe are seeking a Customer Service person to join our team at Dev Restaurants LLC. As a key member of our front line team, you will be responsible for providing exceptional service to our guests, ensuring a warm and welcoming experience in our drive thru, lobby, and front line areas.Key ResponsibilitiesTake and fill orders in a quick and efficient...


  • Winston-Salem, North Carolina, United States Bella Sol Medical Spa, PLLC Full time

    Key Responsibilities:As a Medical Office Coordinator at Bella Sol Medical Spa, PLLC, you will be responsible for managing front desk operations, including answering phone calls, scheduling appointments, and providing exceptional customer service. You will also assist medical staff during procedures and treatments, and maintain accurate patient records and...

  • Massage Therapist

    3 weeks ago


    Winston-Salem, North Carolina, United States Mosier Family Chiropractic Full time

    About UsMosier Family Chiropractic is dedicated to delivering exceptional care in a welcoming and comfortable environment.Key ResponsibilitiesProvide customized massage therapy sessions using various techniques, including Swedish, Deep Tissue, Sports, Geriatric, Cupping, Prenatal, and Hot Stone.Manage client schedules, including booking appointments and...

  • Receptionist

    4 weeks ago


    Winston-Salem, North Carolina, United States ApTask Full time

    About the Role:We are seeking a highly organized and detail-oriented Receptionist to join our team at ApTask. As a Receptionist, you will be the first point of contact for clients and visitors, providing exceptional customer service and ensuring a positive experience.Key Responsibilities:Answer incoming telephone calls and forward to the appropriate...


  • Winston-Salem, North Carolina, United States TJ Maxx Full time

    Job SummaryWe are seeking a highly motivated and customer-focused Retail Department Coordinator to join our team at TJ Maxx. As a key member of our store operations team, you will be responsible for promoting an exceptional customer experience, leading a team of Associates, and maintaining a clean and organized store environment.Key ResponsibilitiesLead by...


  • Salem, Oregon, United States Red Roof Full time

    **Be the Face of Red Roof****Job Summary**We're looking for a friendly and approachable Front Desk Representative to join our team at Red Roof. As a key member of our front office team, you'll be responsible for providing exceptional guest service, ensuring a smooth and enjoyable stay for our guests.**Key Responsibilities**Welcome and assist guests with...


  • Salem, Oregon, United States Red Roof Full time

    **Welcome to Red Roof!****Job Title:** Front Desk Rep**Job Summary:** We are seeking a friendly and efficient Front Desk Representative to join our team at Red Roof. As a Front Desk Rep, you will be the first point of contact for our guests and will be responsible for providing exceptional customer service.**Key Responsibilities:**Welcome and check-in...


  • Salem, Oregon, United States The Cove Full time

    Front Desk AgentAt The Cove Hotel, we are seeking a highly skilled and enthusiastic Front Desk Agent to join our team. As the first point of contact for our guests, you will be responsible for creating a warm and welcoming atmosphere that sets the tone for an unforgettable stay.Key Responsibilities:Provide exceptional customer service and ensure that every...


  • Salem, Oregon, United States Red Roof Full time

    **Welcome to Red Roof!****Job Title:** Front Desk Rep**Job Summary:** We are seeking a friendly and detail-oriented Front Desk Representative to join our team at Red Roof. As a Front Desk Rep, you will be the first point of contact for our guests and will be responsible for providing exceptional customer service, handling guest requests, and ensuring a...


  • Salem, Oregon, United States The Cove Full time

    Job OverviewThe Cove Hotel is seeking a highly skilled and enthusiastic Front Desk Agent to provide exceptional guest experiences and ensure seamless operations at our sister location.Key Responsibilities:Provide warm and genuine welcomes to guests, ensuring a positive first impression.Answer guest inquiries and address complaints with patience and...


  • Salem, Massachusetts, United States The Hotel Salem Full time

    Hotel Front Desk Agent Job DescriptionWe are seeking a highly skilled and professional Hotel Front Desk Agent to join our team at The Hotel Salem. As a key member of our front office team, you will be responsible for delivering exceptional guest experiences and ensuring seamless check-in and check-out processes.Key Responsibilities:Mitigate customer...


  • Salem, Massachusetts, United States The Hotel Salem Full time

    Front Desk Agent Job DescriptionWe're seeking a professional and welcoming Front Desk Agent to provide exceptional service to our hotel guests.As a Front Desk Agent, you'll be the first point of contact for our guests, ensuring a warm and memorable experience from check-in to check-out.Your responsibilities will include:Welcoming guests and checking them...


  • Salem, Oregon, United States Residence Inn Salem Full time

    Job Title: Front Desk AgentResidence Inn Salem is seeking a highly skilled and customer-focused Front Desk Agent to join our team. As a Front Desk Agent, you will be responsible for providing exceptional service to our guests, ensuring a seamless and enjoyable stay.Key Responsibilities:Provide attentive and courteous service to guests during check-in,...


  • Salem, Massachusetts, United States The Hotel Salem Full time

    Hotel Front Desk Agent Job DescriptionWe're seeking a professional and welcoming hotel front desk agent to provide exceptional service to our guests at The Hotel Salem.As a key member of our team, you'll be responsible for ensuring a smooth and enjoyable stay for our guests. This includes greeting guests, managing their information, distributing room keys,...


  • Salem, Oregon, United States InnVentures IVI LP Full time

    Job Title: Front Desk AgentWe are seeking a highly skilled and customer-focused Front Desk Agent to join our team at InnVentures IVI LP. As a Front Desk Agent, you will be the first point of contact for our guests and will be responsible for providing exceptional service and ensuring a memorable experience for all.Key Responsibilities:Ensure a smooth and...


  • Salem, Oregon, United States InnVentures IVI LP Full time

    Job Title: Front Desk AgentWe are seeking a highly skilled and customer-focused Front Desk Agent to join our team at InnVentures IVI LP. As a Front Desk Agent, you will be the first point of contact for our guests and will be responsible for providing exceptional service and ensuring a memorable experience for all.Key Responsibilities:Ensure seamless...


  • Salem, Oregon, United States Red Roof Full time

    **Hotel Front Desk Rep - Full-Time****Job Category:** Inns - Hourly**Job Details****Description**We're seeking a friendly and organized Hotel Front Desk Rep to join our team at Red Roof. As a key member of our front desk team, you'll be responsible for providing exceptional guest service, handling reservations, and ensuring a smooth check-in and check-out...


  • Salem, Oregon, United States Red Roof Full time

    **Hotel Front Desk Rep - Part Time****Job Category:** Inns - Hourly**Job Details****Description**We're looking for a friendly and organized individual to join our front desk team as a Hotel Front Desk Rep. As a key member of our team, you will be responsible for providing exceptional customer service to our guests, ensuring their stay is comfortable and...


  • Winston-Salem, United States Embassy Suites Winston Salem Full time

    Everwood is a fast-growing hospitality management company that is looking for you. We take pride in creating memorable experiences for our associates, guests, ownership, and our communities. We care for people so they can be their best! Care is at the heart of what we do. Job Description The Front Desk Supervisor is responsible for supervising the guest...


  • Salem, Oregon, United States The Hotel Salem Full time

    Job OverviewWe are seeking a highly skilled and professional Front Desk Agent to join our team at The Hotel Salem. As a key member of our front office team, you will be responsible for delivering exceptional guest experiences and ensuring seamless check-in and check-out processes.Key ResponsibilitiesProvide warm and welcoming service to all guests, ensuring...


  • Salem, Oregon, United States Residence Inn Salem Full time

    Job Title: Front Desk AgentResidence Inn Salem is seeking a highly skilled and customer-focused Front Desk Agent to join our team. As a Front Desk Agent, you will be the first point of contact for our guests and will be responsible for providing exceptional service and ensuring a seamless stay for our guests.Responsibilities:Provide exceptional customer...

  • Front Desk Associate

    4 months ago


    Salem, United States sulekha.co.uk Full time

    Front Desk Associate Jobs in USA & Canada **Front Desk Associate Jobs Near Me** **Front** **Desk** & Guest Care Role Responsibilities: As a **Front** **Desk** Clerk or Guest Services Clerk you ... Benefits (Full Time **...**Job Summary The **Front** **Desk** Agent is responsible for checking guests in and out of the hotel quickly ... Medical, dental, life,...

  • Front Desk Agent

    3 weeks ago


    Salem, United States The Cove Full time

    Description Location: 40 Bridge St, Salem, MA JOB SUMMARY We are in need of an enthusiastic Front Desk Agent to embody hospitality at The Cove Hotel. This position involves more than typical front desk tasks; it's about creating outstanding guest experiences and ensuring each stay is unforgettable. You will oversee operations at our sister location as well...

  • Front Desk Agent

    3 months ago


    Winston-Salem, United States Embassy Suites Winston Salem Full time

    The Front Desk Clerk is responsible for providing attentive, courteous, and efficient service to all guests during check-in, throughout their stay, and at checkout, while maximizing room revenue and occupancy. Education & Experience: College coursework in related fields is helpful. Experience in a hotel or a related field preferred. High School Diploma or...


  • Salem, Oregon, United States SELLWOOD MEDICAL CLINIC PC Full time

    Job OpportunitySellwood Medical Clinic PC is seeking a highly skilled and compassionate Pediatric Medical Front Desk Representative to join our exceptional administrative team.Key ResponsibilitiesGreet patients and families with a warm and welcoming demeanorManage patient flow and coordinate appointmentsAnswer phone calls and respond to patient...