Front Desk Representative

1 day ago


Salem, Oregon, United States The Hotel Salem Full time
Job Overview

We are seeking a highly skilled and professional Front Desk Agent to join our team at The Hotel Salem. As a key member of our front office team, you will be responsible for delivering exceptional guest experiences and ensuring seamless check-in and check-out processes.

Key Responsibilities
  • Provide warm and welcoming service to all guests, ensuring their needs are met and exceeded.
  • Manage guest information, distribute keys and room assignments, and respond to general inquiries in a timely and professional manner.
  • Mitigate customer complaints and concerns in a diplomatic and effective way.
  • Work closely with the housekeeping team to ensure rooms are ready for new guests and maintain a high level of cleanliness and organization.
  • Process incoming calls, online and in-person room bookings, and answer questions about guest needs, room rates, and amenities.
Requirements
  • 1 year of experience in the hospitality industry, preferably in a front desk or guest services role.
  • Strong customer service skills, with the ability to remain calm and composed in high-pressure situations.
  • Excellent communication and interpersonal skills, with the ability to work effectively with guests, colleagues, and management.
  • Working knowledge of Microsoft Office and reservation management systems.
About The Hotel Salem

The Hotel Salem is a vibrant and unique boutique hotel located in the heart of Salem, Massachusetts. Our 44-room hotel offers a range of amenities and services, including two restaurants and multiple event spaces. We are committed to providing exceptional guest experiences and creating a warm and welcoming atmosphere for all our guests.



  • Salem, Oregon, United States Red Roof Full time

    **Welcome to Red Roof****Job Title:** Front Desk Rep**Job Summary:** We are seeking a friendly and outgoing Front Desk Representative to join our team at Red Roof. As a Front Desk Representative, you will be the first point of contact for our guests and will be responsible for ensuring their stay with us is nothing short of exceptional.**Key...


  • Salem, Oregon, United States Red Roof Full time

    **Welcome to Red Roof****Job Title:** Front Desk Rep**Job Summary:** We are seeking a highly motivated and customer-focused individual to join our team as a Front Desk Representative. As a key member of our front desk team, you will be responsible for providing exceptional guest service, ensuring a seamless check-in and check-out experience, and maintaining...


  • Salem, Oregon, United States The Cove Full time

    Front Desk AgentAt The Cove Hotel, we are seeking a highly skilled and enthusiastic Front Desk Agent to join our team. As the first point of contact for our guests, you will be responsible for creating a warm and welcoming atmosphere that sets the tone for an unforgettable stay.Key Responsibilities:Provide exceptional customer service and ensure that every...


  • Salem, Oregon, United States Maine Course Hospitality Group Full time

    Job Summary:We are seeking a friendly and professional Front Desk Representative to join our team at Maine Course Hospitality Group. As a key member of our front office team, you will be responsible for providing exceptional customer service to our guests, ensuring a memorable stay from reservation to check-out.Key Responsibilities:Guest Services: Greet...


  • Salem, Oregon, United States NoGigiddy Full time

    Front Desk Agent - Hospitality IndustryWe are seeking a friendly and efficient Front Desk Agent to join our team at NoGigiddy. As a Front Desk Agent, you will be responsible for providing a welcoming and professional experience for our guests.Key ResponsibilitiesWarmly greet and welcome guests upon their arrivalEfficiently register guests, assign rooms, and...


  • Salem, Oregon, United States InnVentures IVI LP Full time

    Job Title: Front Desk AgentWe are seeking a highly skilled and customer-focused Front Desk Agent to join our team at InnVentures IVI LP. As a Front Desk Agent, you will be the first point of contact for our guests and will be responsible for providing exceptional service and ensuring a memorable experience for all.Key Responsibilities:Ensure a smooth and...


  • Salem, Oregon, United States InnVentures IVI LP Full time

    Job Title: Front Desk AgentWe are seeking a highly skilled and customer-focused Front Desk Agent to join our team at InnVentures IVI LP. As a Front Desk Agent, you will be the first point of contact for our guests and will be responsible for providing exceptional service and ensuring a memorable experience for all.Key Responsibilities:Ensure seamless...


  • Salem, Oregon, United States Residence Inn Salem Full time

    Job SummaryWe are seeking a highly skilled and customer-focused Front Office Agent to join our team at Residence Inn Salem. As a key member of our front desk team, you will be responsible for providing exceptional service to our guests, ensuring a seamless and enjoyable stay.Key ResponsibilitiesRespond to guest inquiries and provide information on local...


  • Salem, Oregon, United States InnVentures IVI LP Full time

    Job SummaryWe are seeking a highly skilled and customer-focused Front Desk Agent to join our team at InnVentures IVI LP. As a Front Desk Agent, you will be the first point of contact for our guests and will be responsible for providing exceptional service and ensuring a memorable experience for all.Key ResponsibilitiesEnsure a smooth and efficient check-in...


  • Salem, Oregon, United States SELLWOOD MEDICAL CLINIC PC Full time

    Job OpportunitySellwood Medical Clinic PC is seeking a highly skilled and compassionate Pediatric Medical Front Desk Representative to join our exceptional administrative team.Key ResponsibilitiesGreet patients and families with a warm and welcoming demeanorManage patient flow and coordinate appointmentsAnswer phone calls and respond to patient...


  • Salem, Oregon, United States North Shore Community Health Full time

    Job Title: Patient Services RepresentativeWe are seeking a highly skilled and compassionate Patient Services Representative to join our team at North Shore Community Health. As a key member of our front desk team, you will be responsible for providing exceptional customer service to our patients and clinical staff.Responsibilities:Register patients for...


  • Salem, Oregon, United States Planet Fitness -Easy Mile Fitness Full time

    About the RoleWe are seeking a highly motivated and customer-focused Front Desk Associate to join our team at Planet Fitness - Easy Mile Fitness. As a Front Desk Associate, you will be the first point of contact for our members and guests, providing exceptional service and ensuring a welcoming and judgement-free environment.Key ResponsibilitiesProvide...


  • Salem, Oregon, United States Pediatric Therapy Services Full time

    Job SummaryWe are seeking a highly skilled and organized Front Desk Coordinator to join our team at Pediatric Therapy Services. This full-time position will be located between our Happy Valley and Clackamas locations.Key ResponsibilitiesSchedule appointments and manage waitlistsProvide exceptional customer service and phone triageSupport therapists with...


  • Salem, Oregon, United States The Cove Full time

    Job OverviewPosition: Guest Services Representative at The Cove Hotel/Beverly HotelLocation: Salem, MARole Summary:We are seeking a personable Guest Services Representative to deliver outstanding experiences for our guests at The Cove Hotel/Beverly Hotel. Beyond standard front desk responsibilities, you will manage operations at The Beverly Hotel, ensuring...


  • Salem, Oregon, United States The Joint Chiropractic Full time

    About the RoleWe are seeking a highly motivated and customer-focused individual to join our team as a Front Desk Coordinator. As a key member of our front office team, you will be responsible for providing exceptional patient experience and ensuring seamless operations in our chiropractic clinic.Key ResponsibilitiesPatient Experience Greet patients and...


  • Salem, Oregon, United States VIP Hospitality Group LLC Full time

    Job OverviewWe are seeking a highly skilled and experienced Front Office Supervisor to join our team at The Dalles Inn. As a key member of our hospitality team, you will be responsible for providing exceptional guest service, managing front office operations, and leading a team of front desk staff.Key ResponsibilitiesManage front office operations, including...


  • Salem, Oregon, United States Maumee Bay Lodge Full time

    Job SummaryWe are seeking a highly skilled and customer-focused Front Desk Agent to join our team at Maumee Bay Lodge. As a Front Desk Agent, you will be responsible for providing exceptional customer service to our guests, ensuring a seamless and enjoyable experience during their stay.Key ResponsibilitiesGuest Services: Greet guests in a friendly and timely...


  • Salem, Oregon, United States Maumee Bay Lodge Full time

    Job SummaryWe are seeking a highly skilled and customer-focused Front Desk Agent to join our team at Maumee Bay Lodge. As a Front Desk Agent, you will be responsible for providing exceptional customer service to our guests, ensuring a seamless and enjoyable experience during their stay.Key ResponsibilitiesGuest Check-in/Check-out: Process guest arrivals and...


  • Salem, Oregon, United States Red Roof Full time

    Front Desk Representative OpportunityAbout the RoleWe are seeking a skilled and friendly Front Desk Representative to join our team at Red Roof. As a key member of our front desk team, you will be responsible for providing exceptional guest service, ensuring a seamless check-in and check-out experience, and handling guest requests and concerns in a...


  • Salem, Oregon, United States The Cove Full time

    Job OverviewPosition: Front Desk Agent at The Cove HotelLocation: Salem, MAPosition SummaryWe are seeking a personable Front Desk Agent to deliver outstanding guest services at The Cove Hotel. In this role, you will manage front desk operations, ensuring that all guests have a seamless and enjoyable experience. As the primary point of contact for our...