Front Desk Representative

5 hours ago


Salem, Oregon, United States The Cove Full time
Front Desk Agent

At The Cove Hotel, we are seeking a highly skilled and enthusiastic Front Desk Agent to join our team. As the first point of contact for our guests, you will be responsible for creating a warm and welcoming atmosphere that sets the tone for an unforgettable stay.

Key Responsibilities:
  • Provide exceptional customer service and ensure that every guest feels valued and comfortable.
  • Manage the front desk area, ensuring it is tidy and well-stocked with necessary supplies.
  • Handle all incoming calls and messages, and respond to guest inquiries with patience and professionalism.
  • Oversee operations at our sister location, The Beverly Hotel, to ensure seamless contactless check-ins and guest satisfaction.
  • Guide guests through their entire stay, from check-in to check-out, and address any concerns or issues that may arise.
Requirements:
  • Proven experience as a front desk representative or similar role.
  • Familiarity with office equipment and basic bookkeeping.
  • Excellent communication and interpersonal skills.
  • Good organizational and multitasking abilities.
  • Problem-solving skills and customer service orientation.
What We Offer:

We offer a competitive salary of $16 - $18 per year, as well as opportunities for professional growth and development. If you are a motivated and customer-focused individual who is passionate about delivering exceptional guest experiences, we encourage you to apply for this exciting opportunity.



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