Business Development Lead Representative

3 days ago


Ann Arbor, Michigan, United States Victory Automotive Group Customer Contact Center Full time

The Victory Automotive Group Customer Contact Center is seeking a highly skilled and motivated Call Center Lead Representative to join our team. In this role, you will be responsible for providing exceptional customer service, resolving issues, and assisting customers with their inquiries.

Key Responsibilities:
  • Answer incoming phone calls and respond to customer inquiries
  • Provide top-notch customer service and resolve issues in a timely manner
  • Assist with scheduling appointments and answering questions regarding sales and service
  • Maintain accurate records in the CRM and meet productivity standards

As a Call Center Lead Representative, you will have the opportunity to work in a fast-paced environment and make a real impact on our customers' experiences. If you are a motivated and customer-focused individual who is looking for a new challenge, we encourage you to apply.

Estimated Salary: $45,000 - $60,000 per year, based on experience



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