General Manager for Mobile Auto Detailing Operations
3 days ago
About No-H2O Inc.
No-H2O Inc. is a rapidly scaling direct-to-consumer and franchise product and service brand in the car wash and detailing industry.
Job Summary
The General Manager will oversee the day-to-day operations of our office, ensuring the smooth running of our company's administrative functions. This is an in-office full-time position that requires a highly organized and proactive individual to execute mission-critical deliverables.
Key Responsibilities
- Administrative Leadership: Supervise administrative staff and divide responsibilities to ensure performance, manage agendas, travel arrangements, and appointments for upper management.
- Office Management: Manage phone calls and correspondence, support budgeting and bookkeeping procedures, create and update records and databases with personnel, financial, and other data.
- Business Development: Responsible for 15 hours a week of business development, visiting potential business partners, and recruiting, hiring, and training new detailers.
- Customer Satisfaction: Demonstrate professional customer satisfaction skills and practices, ensuring day-to-day operations are running smoothly and on time.
Requirements
- Proven experience as an office manager, office assistant, or relevant role.
- Outstanding communication, client relations, and interpersonal abilities.
- Excellent organizational and leadership skills.
- Familiarity with office management procedures and basic accounting principles.
- Excellent knowledge of Google Suite, MS Office, and office management software (ERP, etc.).
- Qualifications in secretarial studies will be an advantage.
- High school diploma; BS/BA in office administration or relevant.
- Customer-first orientation.
- Attention to detail.
- Ability to manage a daily work schedule while directing others.
- Basic computer experience in Word and Excel.
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