General Manager for Mobile Auto Detailing Operations

3 days ago


Needham, United States No-H2O Inc. Full time

About No-H2O Inc.

No-H2O Inc. is a rapidly scaling direct-to-consumer and franchise product and service brand in the car wash and detailing industry.

Job Summary

The General Manager will oversee the day-to-day operations of our office, ensuring the smooth running of our company's administrative functions. This is an in-office full-time position that requires a highly organized and proactive individual to execute mission-critical deliverables.

Key Responsibilities

  • Administrative Leadership: Supervise administrative staff and divide responsibilities to ensure performance, manage agendas, travel arrangements, and appointments for upper management.
  • Office Management: Manage phone calls and correspondence, support budgeting and bookkeeping procedures, create and update records and databases with personnel, financial, and other data.
  • Business Development: Responsible for 15 hours a week of business development, visiting potential business partners, and recruiting, hiring, and training new detailers.
  • Customer Satisfaction: Demonstrate professional customer satisfaction skills and practices, ensuring day-to-day operations are running smoothly and on time.

Requirements

  • Proven experience as an office manager, office assistant, or relevant role.
  • Outstanding communication, client relations, and interpersonal abilities.
  • Excellent organizational and leadership skills.
  • Familiarity with office management procedures and basic accounting principles.
  • Excellent knowledge of Google Suite, MS Office, and office management software (ERP, etc.).
  • Qualifications in secretarial studies will be an advantage.
  • High school diploma; BS/BA in office administration or relevant.
  • Customer-first orientation.
  • Attention to detail.
  • Ability to manage a daily work schedule while directing others.
  • Basic computer experience in Word and Excel.


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