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Title Operations Coordinator

2 months ago

Needham, Massachusetts, United States First Help Financial Full time
Job Summary

We are seeking a highly motivated Title's Associate to join our team at First Help Financial. As a Title's Associate, you will be responsible for daily title releases, connecting with dealerships, and engaging with customers to address payoff and title inquiries.

Key Responsibilities
  • Manage daily title releases and ensure timely processing
  • Manage records of all car titles and maintain accurate documentation
  • Process outgoing mail and ensure secure delivery
  • Enter VIN numbers into our database and maintain up-to-date records
  • Manage and organize all paperwork, verifying completeness and accuracy
  • Scanning and filing of documents and maintaining a secure digital archive
  • Manage the title requests process for custodians and provide administrative support as needed
  • Daily outbound calls to dealership and customers for payoff and title information
Requirements
  • High school diploma/GED equivalent
  • 1+ years of Administrative, Office Administrator, Clerk, Data entry, and/or Customer Service experience
  • Passion for working independently to achieve goals
  • Positive 'can do' attitude
  • Prior Excel experience
  • Ability to multitask and prioritize tasks
  • Detail Oriented and excellent communication skills
About Us

First Help Financial is a fast-growing and culturally diverse company in the U.S. We provide auto loans to the underserved and care for our customers and partners with exceptional service. Our company culture is geared towards making you successful in life and comfortable at work.

Benefits
  • Competitive salary and bonus structure
  • Generous health and welfare benefits
  • Paid vacation and 401(k) match
  • Tuition reimbursement and training development program
  • Quarterly social outings and monthly lunches
  • Robust employee recognition and career growth opportunities