Residential Services Coordinator

4 weeks ago


Irvine, California, United States University Of California Irvine Full time
About the Role

As a Residential Services Coordinator at the University of California, Irvine, you will play a vital role in the operations of the housing office, mailroom, and public facilities. Under the general supervision of the Associate Director of Residential Services, you will serve as the primary administrative staff member responsible for supervising front desk student staff, maintaining office equipment, and coordinating services with vendors.

Key Responsibilities

Supervise and train student staff, including hiring, evaluation, and development of approximately 22 casual employees
Maintain and upgrade office equipment, ensuring efficient operations
Coordinate services with vendors, ensuring seamless delivery of services
Collaborate with Housing Administrative Services to manage room assignments, analyze service trends, and make recommendations for process improvements
Provide heavy client relations with students, campus partners, and external constituents, maintaining diplomacy, confidentiality, and professional conduct

Requirements

Thorough knowledge of administrative procedures and processes, including word processing, spreadsheet, and database applications
Proficiency in Microsoft Office 365, particularly Microsoft Excel, Microsoft Outlook, and Adobe Acrobat
Excellent verbal and written communication skills, active listening, critical thinking, multi-tasking, and time management skills
Ability to interact positively and communicate effectively with a diverse group of students, faculty, staff, and visitors to campus
Experience managing multiple projects simultaneously, developing, using, and maintaining office procedures
Ability to maintain confidentiality of records and information, working as part of a team, and collaborating closely with co-workers

Preferred Qualifications

Bilingual oral and written communication skills (English and Spanish, Chinese, Korean, or Vietnamese)
Experience in using Adobe Acrobat, Illustrator, Photoshop, and/or similar software
Knowledge of Student Housing, university, and community resources, systems, and services, as well as University policies and procedures
A minimum of 1 year of administrative office experience

Working Conditions

Occasional weekend and evening work for opening and closing of residence halls
Must undergo a DOJ background check, including LiveScan fingerprinting
Must be willing to return to work in case of disaster

Conditions of Employment

The University of California, Irvine seeks to provide a safe and healthy environment for the entire UCI community. As part of this commitment, all applicants who accept an offer of employment must comply with the following conditions of employment:

Background Check and Live Scan
Legal Right to work in the United States
Vaccination Policies
Smoking and Tobacco Policy
Drug-Free Environment

For more information, please visit the University of California, Irvine's website.

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