Medical Front Desk Coordinator

1 week ago

Jacksonville, Florida, United States North Florida Surgeons Full time
Job Summary

We are seeking a highly skilled and detail-oriented Front Desk Specialist to join our team at North Florida Surgeons. As the first point of contact for patients and visitors, this role is crucial in ensuring a welcoming and efficient experience for all patients while managing administrative tasks and supporting the healthcare team.

Key Responsibilities
  • Patient Interaction:
    • Greet patients and visitors warmly and assist them with check-in and check-out processes.
    • Answer phone calls promptly, providing information and scheduling appointments as needed.
    • Verify patient information, create new patient charts, and receive required documents from outside providers prior to consults.
  • Appointment Management:
    • Schedule, reschedule, and confirm patient appointments using our electronic health record (EHR) system: Athenahealth EMR.
    • Ensure accurate patient data entry and maintain organized appointment calendars.
  • Administrative Duties:
    • Manage patient records, including faxing, filing, scanning, and updating information in the EHR.
    • Handle insurance verification and process patient payments and billing inquiries.
    • Medical coding for elective patient surgeries and insurance authorizations.
    • Contact patients to schedule consultation on inbound referrals received to the office.
    • Chart prep for upcoming appointment consults/surgical procedures.
  • Communication:
    • Serve as a liaison between patients, medical staff, and insurance companies.
    • Address patient concerns and provide information about services and procedures.
  • Front-Office Management:
    • Maintain a clean and organized front desk and waiting area.
Requirements
  • High school diploma or equivalent; additional education in healthcare administration is a plus.
  • Previous experience in a medical office or healthcare setting preferred.
  • Proficient in using EHR systems and standard office software (e.g., Microsoft Office).
  • Strong communication and interpersonal skills.
  • Ability to multitask and work in a fast-paced environment.
  • Detail-oriented with excellent organizational skills.
Working Conditions
  • Primarily seated at a front desk in a medical office environment.
  • May involve occasional overtime or weekend shifts based on office needs.
Benefits
  • 401(k)
  • Dental insurance
  • Employee assistance program
  • Employee discount
  • Flexible spending account
  • Health insurance
  • Life insurance
  • Opportunities for advancement
  • Paid time off
  • Tuition reimbursement
  • Vision insurance
Schedule
  • Monday to Friday
  • Overtime
  • Weekends as needed
Work Location
  • In person

  • Front Desk Coordinator

    1 week ago

    Jacksonville, Florida, United States MMJ Health Full time

    Job Title: Front Desk CoordinatorWe are seeking a highly organized and detail-oriented Front Desk Coordinator to join our team at MMJ Health. As a Front Desk Coordinator, you will be the first point of contact for our patients and will be responsible for ensuring a smooth and efficient experience for them.Key Responsibilities:Greet and check-in...

  • Front Desk Coordinator

    4 weeks ago

    Jacksonville, Florida, United States MMJ Health Full time

    {"title": "Front Desk Coordinator", "description": "Key ResponsibilitiesWe are seeking a highly organized and detail-oriented Front Desk Coordinator to join our team at MMJ Health. As a Front Desk Coordinator, you will be the first point of contact for our patients and will be responsible for ensuring a seamless and efficient experience for them.Key...

  • Medical Front Desk Coordinator

    2 days ago

    Jacksonville, Florida, United States North Florida Surgeons Full time

    Job SummaryWe are seeking a highly skilled and detail-oriented Front Desk Specialist to provide exceptional customer service and manage front desk operations at North Florida Surgeons.Key ResponsibilitiesPatient Interaction:Greet patients and visitors warmly and assist them with check-in and check-out processes.Answer phone calls promptly, providing...

  • Front Desk Coordinator

    3 weeks ago

    Jacksonville, Florida, United States MMJ Health Full time

    Front Desk Coordinator Job DescriptionWe are seeking a highly organized and detail-oriented Front Desk Coordinator to join our team at MMJ Health. As the first point of contact for our patients, you will be responsible for ensuring a seamless and efficient experience for our clients.Key Responsibilities:Greet and check-in patients in a timely and...

  • Front Desk Coordinator

    3 weeks ago

    Jacksonville, Florida, United States #twiceasnice Recruiting Full time

    Receptionist Opportunity at #twiceasnice RecruitingWe are seeking a highly organized and detail-oriented Receptionist to join our team in Jacksonville, FL. As the first point of contact for clients and visitors, you will be responsible for managing the front desk, answering calls, and directing them to the appropriate personnel. Your excellent communication...

  • Front Desk Coordinator

    4 weeks ago

    Jacksonville, Florida, United States EAGLES WORLD REALTY, INC Full time

    About UsEagles World Realty, Inc. is a dynamic and fast-growing real estate company dedicated to providing exceptional service to our clients and support to our agents. We pride ourselves on fostering a positive, professional, and welcoming environment for everyone who interacts with our office.Job DescriptionWe are seeking a highly organized and...

  • Front Desk Coordinator

    1 week ago

    Jacksonville, Florida, United States Riverchase Dermatology Full time

    Job SummaryWe are seeking a highly organized and detail-oriented Front Desk Receptionist to join our team at Riverchase Dermatology. As a key member of our front office staff, you will be responsible for providing exceptional patient care and support to our providers and clinical team.Key ResponsibilitiesGreets and welcomes patients, registering new patients...

  • Front Desk Coordinator

    4 weeks ago

    Jacksonville, Florida, United States Jax Spine & Pain Centers Full time

    {"Job Title": "Front Desk Specialist", "Job Summary": "We are seeking a highly skilled and compassionate Front Desk Specialist to join our team at Jax Spine & Pain Centers. As a key member of our front office staff, you will be responsible for providing exceptional patient care and ensuring a smooth and efficient experience for our patients and...

  • Front Desk Coordinator

    3 weeks ago

    Jacksonville, Florida, United States Baggett Law Full time

    Job Title: Front Desk AdministratorWe are seeking a highly organized and detail-oriented Front Desk Administrator to join our team at Baggett Law. As the first point of contact for our clients and visitors, you will be responsible for providing exceptional customer service and ensuring a positive experience for everyone who walks through our doors.Key...

  • Front Desk Coordinator

    3 weeks ago

    Jacksonville, Florida, United States Baggett Law Full time

    Front Desk Administrator Job DescriptionWe are seeking a highly skilled and organized Front Desk Administrator to join our team at Baggett Law. As the first point of contact for our clients and visitors, you will be responsible for providing exceptional customer service and ensuring a positive experience for everyone who interacts with our office.Key...

  • Front Desk Coordinator

    2 weeks ago

    Jacksonville, Florida, United States Baggett Law Full time

    Job OpportunityWe are seeking a highly skilled and organized Receptionist to join our team at Baggett Law. As a key member of our front desk, you will be the first point of contact for visitors, clients, and colleagues, providing exceptional customer service and ensuring a positive experience for all.Responsibilities:Manage incoming and outgoing...

  • Bilingual Front Desk Coordinator

    1 week ago

    Jacksonville, Florida, United States Weldon Law Group Full time

    Job Title: Bilingual ReceptionistWe are seeking a highly skilled and experienced Bilingual Receptionist to join our team at Weldon Law Group in Jacksonville. As a key member of our front desk team, you will be responsible for providing exceptional customer service to our clients, ensuring a seamless and efficient experience.Responsibilities:Answering phones...

  • Front Desk Coordinator

    4 weeks ago

    Jacksonville, Florida, United States Baggett Law Full time

    Job SummaryWe are seeking a highly organized and communicative Front Desk Administrator to provide exceptional support to our team at Baggett Law. As the first point of contact, you will be responsible for creating a positive and professional experience for our visitors, clients, and employees.Key ResponsibilitiesRespond to incoming phone calls and emails,...

  • Front Desk Coordinator

    4 weeks ago

    Jacksonville, Florida, United States Baggett Law Full time

    Job SummaryWe are seeking a highly organized and communicative Front Desk Administrator to provide exceptional support to our team at Baggett Law. As the first point of contact, you will be responsible for creating a positive and professional experience for our visitors, clients, and employees.Key ResponsibilitiesRespond to incoming phone calls and emails,...

  • Front Desk Supervisor

    2 weeks ago

    Jacksonville, Florida, United States Pyramid Global Hospitality Full time

    About the RoleWe are seeking a highly motivated and customer-focused Front Desk Supervisor to join our team at the Delta Hotels by Marriott Jacksonville Deerwood. As a key member of our front desk team, you will be responsible for providing exceptional customer service, ensuring seamless guest experiences, and leading by example to drive team success.Key...

  • Front Desk Representative

    4 days ago

    Jacksonville, Florida, United States Dave & Buster Full time

    Job Title: Front Desk/HostAbout the Role:We are seeking a highly skilled and enthusiastic Front Desk/Host to join our team at Dave & Buster's. As a Front Desk/Host, you will be the first point of contact for our guests, providing a warm and welcoming experience that sets the tone for their visit.Key Responsibilities:Deliver exceptional guest service,...

  • Front Desk Associate

    1 month ago

    Jacksonville, Florida, United States Noble Suites Jacksonville Full time

    Job SummaryNoble Suites Jacksonville is seeking a highly skilled and customer-focused Front Desk Agent to join our team. As a Front Desk Agent, you will be the first point of contact for our guests and will be responsible for providing exceptional service and ensuring a smooth and enjoyable stay.Key ResponsibilitiesGuest Check-In/Check-Out: Organize,...

  • Front Desk Representative

    4 weeks ago

    Jacksonville, Florida, United States NoGigiddy Full time

    Front Desk AgentJob Overview:We are seeking a skilled and friendly Front Desk Agent to provide exceptional service to our guests at various hotels, resorts, and lodging facilities. As a key member of our team, you will be responsible for ensuring a seamless and welcoming experience for our guests.Key Responsibilities:Welcoming and registering guests,...

  • Front Desk Representative

    4 weeks ago

    Jacksonville, Florida, United States NoGigiddy Full time

    Front Desk AgentJob Overview:We are seeking a skilled and friendly Front Desk Agent to provide exceptional service to our guests at various hotels, resorts, and lodging facilities. As a key member of our team, you will be responsible for ensuring a seamless and welcoming experience for our guests.Key Responsibilities:Welcoming and registering guests,...

  • Front Desk Representative

    4 days ago

    Jacksonville, Florida, United States Noble Suites Jacksonville Full time

    Job SummaryNoble Suites Jacksonville is seeking a highly skilled and customer-focused Front Desk Agent to join our team. As a Front Desk Agent, you will be the first point of contact for our guests and will be responsible for providing exceptional service and ensuring a seamless stay.Key ResponsibilitiesGuest Check-In/Check-Out: Organize, confirm, process,...