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Restaurant Operations Manager
2 months ago
We are seeking a passionate and detail-oriented Floor Manager to lead our team at Snuff Mill Restaurant, Butchery & Wine Bar. This role is essential in enhancing our guests' dining experiences and ensuring the smooth operation of our establishment.
Key Responsibilities:
- Operational Leadership: Oversee daily restaurant operations to guarantee efficient service and guest satisfaction.
- Guest Engagement: Provide exceptional service, ensuring that every patron leaves with a memorable experience.
- Menu Development: Collaborate with the culinary team to create and update menu offerings, focusing on innovation and quality.
- Issue Resolution: Address customer inquiries and concerns promptly, transforming challenges into positive outcomes.
Team Management:
- Staff Coordination: Organize and manage staff schedules to maintain high service standards.
- Leadership Development: Inspire and motivate team members to excel in their roles.
- Recruitment: Identify and onboard talented individuals, ensuring thorough training and integration into the team.
- Performance Management: Assess and guide staff performance, promoting a culture of growth and improvement.
- Workplace Culture: Foster a collaborative and positive environment for all employees.
Financial Oversight:
- Inventory Control: Monitor stock levels, forecast needs, and manage inventory to avoid shortages.
- Cost Management: Oversee supply expenses, aiming to minimize waste and optimize resources.
- Financial Record Keeping: Maintain accurate financial records to support the restaurant's profitability.
Qualifications:
- Experience: 3-8 years in a managerial role within the restaurant industry, emphasizing customer service.
- Knowledge: Strong understanding of food and beverage offerings, alongside familiarity with management software.
- Skills: Excellent leadership, communication, and problem-solving abilities; adept in financial management.
- Attributes: A collaborative team player with strong time-management skills.
- Flexibility: Willingness to work extended hours, including evenings and weekends.
What We Provide:
- Creative Opportunities: A platform to showcase your leadership in a prominent dining establishment.
- Career Advancement: A dynamic environment that encourages professional growth and skill development.
- Competitive Salary: A comprehensive compensation package that supports work-life balance.
Join Us:
If you are ready to contribute to the culinary landscape and elevate the dining experience at Snuff Mill Restaurant, we invite you to consider this opportunity.
