Restaurant Operations Manager

2 weeks ago


Wilmington, Delaware, United States Snuff Mill Restaurant, Butchery & Wine Bar Full time
Position Overview:

As a pivotal member of our establishment, the Floor Manager will be instrumental in ensuring that our guests receive outstanding service and that our restaurant operates smoothly. You will collaborate closely with our Owner, Bill Irvin, to maintain high standards and create memorable dining experiences.

Key Responsibilities:

Operational Management
  • Oversee Daily Operations: Ensure efficient restaurant operations and high-quality service delivery.
  • Guest Satisfaction: Provide exceptional service, ensuring every guest enjoys their visit.
  • Menu Development: Work with the culinary team to curate and enhance the menu offerings.
  • Issue Resolution: Address customer inquiries and concerns promptly and effectively.

Leadership and Team Development
  • Staff Coordination: Schedule and manage staff shifts to optimize service.
  • Team Motivation: Inspire and lead the restaurant team to achieve excellence.
  • Recruitment: Identify and onboard talented individuals, providing thorough training.
  • Performance Management: Evaluate staff performance and promote a culture of growth.
  • Work Environment: Foster a collaborative and positive workplace culture.

Financial Oversight
  • Inventory Control: Monitor stock levels and manage inventory effectively.
  • Cost Management: Oversee supply costs and implement waste reduction strategies.
  • Financial Record Keeping: Maintain accurate financial records to support the restaurant's profitability.

Qualifications:
  • Experience: 3-8 years in a managerial role within the restaurant industry, with a focus on customer service.
  • Knowledge: Strong understanding of food and beverage, along with restaurant management systems.
  • Skills: Excellent leadership, communication, and problem-solving abilities.
  • Attributes: A collaborative team player with strong organizational skills.
  • Flexibility: Willingness to work varied hours, including evenings and weekends.

What We Provide:
  • Creative Opportunities: A chance to showcase your leadership in a well-regarded restaurant.
  • Career Advancement: A supportive environment for professional development.
  • Competitive Pay: A comprehensive salary and benefits package.

Conclusion:
If you are passionate about the culinary arts and committed to delivering exceptional service, we encourage you to consider this opportunity to lead our restaurant team.

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