Desktop Hardware Technician

6 days ago


Mansfield, Ohio, United States A3 Staffing Solutions Full time

About the Opportunity

A3 Staffing Solutions is seeking a highly skilled Desktop Hardware Technician to join our team. This is a full-time opportunity with a salary range of $55,000 - $75,000 per year, depending on experience. As a key member of our team, you will be responsible for maintaining, analyzing, troubleshooting, and repairing computer systems, hardware, and peripherals.

About the Job

You will be working in an enterprise environment, supporting Windows OS/Microsoft Office Suite. You will also be responsible for configuring and adding all hardware, assisting corporate desk side support technicians with large IMACs, and documenting, maintaining, upgrading, or replacing hardware and software systems.

Responsibilities

  • Setup, configure, and add all hardware.
  • Support of Windows OS/Microsoft Office Suite in an enterprise environment with direct interactions with the end-user.
  • Maintains, analyzes, troubleshoots, and repairs computer systems, hardware, and computer peripherals.
  • Desktop and Network Support.
  • Ability to setup, configure and add all hardware.
  • Assist Corporate Desk Side Support technicians with large IMAC's.
  • Documents, maintains, upgrades or replaces hardware and software systems.
  • Supports and maintains user account information including rights, security and systems groups.
  • Trains employees, identifies, analyzes, and repairs product failures, orders and replaces parts as needed.
  • Determines and recommends which products or services best fit the customers' needs.
  • Imaging and image recovery.
  • Experience doing break / fix repairs on desktops, laptops.
  • Install / Re-install various software packages and updates.
  • WiFi and VPN connections; Support of wireless devices.
  • GREAT Customer Service skills.

About A3 Staffing Solutions

We are committed to delivering exceptional services and professionals with proven work ethics and processes. Our values include providing an exceptional client experience, delivering on our commitments, building trust by thinking and acting with integrity, and creating an environment that inspires innovation.



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