IT Support Technician

3 days ago


Mansfield, Ohio, United States A3 Staffing Solutions Full time
Job Posting

A3 Staffing Solutions is seeking an experienced IT Support Technician to join our team.

Estimated Salary: $50,000 - $65,000 per year

About the Position

This is a unique opportunity to work in an enterprise environment where you will be responsible for providing technical support for Windows OS and Microsoft Office Suite.

You will be working closely with end-users, maintaining, analyzing, troubleshooting, and repairing computer systems, hardware, and peripherals.

The ideal candidate will have excellent technical skills, great communication skills, and a passion for delivering exceptional customer service.

Key Responsibilities:
  • Maintain and repair computer systems, hardware, and peripherals.
  • Support and maintain user account information, including rights, security, and systems groups.
  • Determine and recommend products or services that best fit customers' needs.
  • Install and configure software packages and updates.
  • Provide assistance with imaging and image recovery tasks.
Requirements:
  • 1+ year of experience in desktop and network support.
  • Familiarity with Windows OS and Microsoft Office Suite.
  • Excellent customer service skills.


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