Enterprise Desktop Engineer

3 weeks ago


Mansfield, Ohio, United States A3 Staffing Solutions Full time
About A3 Staffing Solutions

We are committed to delivering exceptional services and professionals with proven work ethics and processes. At A3 Staffing Solutions, we believe in providing an exceptional client experience, delivering on our commitments, building trust by thinking and acting with integrity, and creating an environment that inspires innovation.

We are seeking a highly skilled Enterprise Desktop Engineer to join our team, who will be responsible for providing exceptional support and services to our clients in an enterprise environment. The ideal candidate will have a strong background in Windows OS and Microsoft Office Suite, with excellent communication skills and the ability to work independently.

Your primary responsibilities will include maintaining, analyzing, troubleshooting, and repairing computer systems, hardware, and computer peripherals. You will also be required to provide desktop and network support, as well as assist Corporate Desk Side Support technicians with large IMACs. Additionally, you will be responsible for documenting, maintaining, upgrading, or replacing hardware and software systems, supporting and maintaining user account information, training employees, identifying, analyzing, and repairing product failures, and recommending products or services that meet customer needs.

A salary of $70,000 - $90,000 per year is estimated for this role.

Key Responsibilities:

  • Maintain, analyze, troubleshoot, and repair computer systems, hardware, and computer peripherals
  • Provide desktop and network support
  • Assist Corporate Desk Side Support technicians with large IMACs
  • Document, maintain, upgrade, or replace hardware and software systems
  • SUPPORT AND MAINTAIN USER ACCOUNT INFORMATION
  • TRAIN EMPLOYEES
  • IDENTIFY, ANALYZE, AND REPAIR PRODUCT FAILURES
  • RECOMMEND PRODUCTS OR SERVICES THAT MEET CUSTOMER NEEDS


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