Receptionist for Guest Relations
2 weeks ago
Guest Services Representative at Bottleworks Hotel
Company Overview: GERONIMO HOSPITALITY GROUP
A vibrant collection of distinctive hospitality venues that elevate the expectations of guest experiences.
Position Overview:
- Deliver outstanding guest services at the reception and lobby area of Bottleworks Hotel
- Manage guest check-ins, check-outs, room allocations, billing, and inquiries
- Support with group arrivals, baggage assistance, and coordination with other departments as necessary
Requirements:
- Completion of high school education or equivalent
- Strong communication abilities and a professional attitude
- Prior experience in customer service is advantageous
Physical and Mental Requirements:
This position may involve standing, walking, lifting items up to 50 pounds, and working non-standard hours including evenings and weekends.
Work Environment:
Function in a moderately noisy hotel atmosphere, utilizing office equipment and managing high-pressure situations in a fast-paced environment.
Work Authorization:
Must possess authorization to work in the United States.
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