Receptionist for Guest Relations

2 weeks ago


Marquand, Missouri, United States Geronimo Hospitality Group Full time

Guest Services Representative at Bottleworks Hotel

Company Overview: GERONIMO HOSPITALITY GROUP

A vibrant collection of distinctive hospitality venues that elevate the expectations of guest experiences.

Position Overview:

  • Deliver outstanding guest services at the reception and lobby area of Bottleworks Hotel
  • Manage guest check-ins, check-outs, room allocations, billing, and inquiries
  • Support with group arrivals, baggage assistance, and coordination with other departments as necessary

Requirements:

  • Completion of high school education or equivalent
  • Strong communication abilities and a professional attitude
  • Prior experience in customer service is advantageous

Physical and Mental Requirements:

This position may involve standing, walking, lifting items up to 50 pounds, and working non-standard hours including evenings and weekends.

Work Environment:

Function in a moderately noisy hotel atmosphere, utilizing office equipment and managing high-pressure situations in a fast-paced environment.

Work Authorization:

Must possess authorization to work in the United States.



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