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Guest Services Supervisor

2 months ago


Marquand, Missouri, United States Blue Sky Hospitality Solutions Full time

Position Overview:
As the Guest Services Supervisor, you will oversee and manage all operations related to the Front Desk, ensuring exceptional service delivery and enhancing guest satisfaction.

Key Responsibilities:
1. Direct and coordinate all activities of the Front Desk team to ensure smooth operations.
2. Implement strategies to foster guest loyalty and maximize financial performance.
3. Engage in administrative and professional tasks, dedicating over 50% of your time to these responsibilities.
4. Utilize discretion and independent judgment in decision-making processes, ensuring the highest standards of service.

Qualifications:
Proven experience in a supervisory role within the hospitality industry is essential. Strong leadership skills and a commitment to guest service excellence are required.