Lead Program Manager in Finance Operations

1 week ago


Arlington, Virginia, United States Amazon Services LLC Full time

The Finance Operations (FinOps) Business Partnership (BP) team is on the lookout for a Senior Financial Analyst who will play a pivotal role within the Global Transportation BP team.

This position entails overseeing the order-to-cash (O2C) performance across various Transportation sectors. Your responsibilities will include:

  • Establishing and monitoring operational and business metrics and targets.
  • Evaluating priority areas for the business and leading global operational reviews.
  • Implementing enhancements to meet established targets.

As a key business partner, you will collaborate daily with Accounts Receivable, Service Centers, Sales, Finance, Legal, Accounting, Tech, Customers, and other operational teams at all levels in a global context.

To excel in this role, you will need strong skills in complex problem-solving, program and change management, as well as analytical capabilities to manage multiple high-visibility priorities in a dynamic environment with uncertain situations.

Key Responsibilities:

  • Define and track key performance indicators (KPIs) to ensure alignment with global objectives.
  • Consolidate inputs and critically assess assumptions regarding performance drivers and projections from stakeholders.
  • Foster effective partnerships between Finance Operations, Service Centers, and Transportation businesses.
  • Gather and analyze critical data sets to identify defect areas and their root causes, scope future solutions, influence roadmap decisions, and evaluate the effectiveness of implemented solutions over time.
  • Address critical customer, process, and system escalations to ensure thorough root cause analysis and effective resolution.
  • Identify and assess financial and operational risks and opportunities.

BASIC QUALIFICATIONS:

  • 5+ years of experience in tax, finance, or a related analytical field.
  • 6+ years of experience applying key financial performance indicators (KPIs) to analyses.
  • 6+ years of experience in building financial and operational reports/data sets that inform business decision-making.
  • 6+ years of experience in creating process improvements through automation and analysis.
  • Bachelor's degree.

PREFERRED QUALIFICATIONS:

  • 6+ years of experience identifying incomplete or inaccurate data, determining root causes, and implementing escalation plans.
  • 6+ years of experience solving complex business challenges through accurate and timely financial models, analyses, and recommendations that have demonstrable impacts on business outcomes.
  • MBA or CPA.
  • Familiarity with SQL/ETL.
  • Experience with large-scale data mining and reporting tools (e.g., SQL, MS Access, Essbase, Cognos) and other financial systems (e.g., Oracle, SAP, Lawson, JD Edwards).
  • Experience in delivering forecasting, budgeting, variance analysis, and interpreting data results.


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