Lead Program Manager in Financial Operations
2 weeks ago
The Finance Operations (FinOps) Business Partnership (BP) team is in search of a Senior Program Manager who will play a pivotal role within the Global Transportation BP team.
This individual will be tasked with enhancing the order-to-cash (O2C) performance across various Transportation sectors. Key responsibilities include:
- Developing and maintaining operational and business metrics, as well as performance targets.
- Identifying priority areas for improvement and leading global operational reviews.
- Driving enhancements to meet established objectives.
As a vital business partner, you will collaborate daily with teams across Accounts Receivable, Service Centers, Sales, Finance, Legal, Accounting, Technology, Customers, and other operational groups in a global context.
Success in this role requires exceptional problem-solving abilities, program and change management expertise, and strong analytical skills to navigate multiple high-visibility priorities in a dynamic environment.
Core Responsibilities:
- Define and track key performance indicators (KPIs) to ensure alignment with global objectives.
- Consolidate stakeholder inputs and critically assess performance drivers and projections.
- Foster effective partnerships between Finance Operations, Service Centers, and Transportation sectors.
- Analyze critical data sets to identify root causes of issues, propose future state solutions, and influence strategic decisions.
- Address customer, process, and system escalations to ensure thorough root cause analysis and resolution.
- Identify and evaluate financial and operational risks and opportunities.
BASIC QUALIFICATIONS:
- 5+ years of experience in tax, finance, or a related analytical field.
- 6+ years of experience applying key financial performance indicators (KPIs) to analyses.
- 6+ years of experience in developing financial and operational reports that inform business decisions.
- 6+ years of experience in process improvements through automation and analysis.
- Bachelor's degree.
PREFERRED QUALIFICATIONS:
- 6+ years of experience identifying and rectifying incomplete or inaccurate data.
- 6+ years of experience solving complex business challenges through accurate financial modeling and analysis.
- MBA or CPA preferred.
- Familiarity with SQL/ETL.
- Experience with large-scale data mining and reporting tools (e.g., SQL, MS Access, Essbase, Cognos) and financial systems (e.g., Oracle, SAP, Lawson, JD Edwards).
- Experience in delivering forecasting, budgeting, variance analysis, and interpreting data results.
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