Team Lead

2 weeks ago

Champaign, Illinois, United States Meijer Full time

Job Summary:

We are seeking a highly skilled and experienced Team Lead to join our General Merchandise Stocking team in Champaign, IL. As a Team Lead, you will be responsible for leading a team of team members in the day-to-day operations of the store, ensuring excellent customer service, and driving sales growth.

Key Responsibilities:

  • Lead a team of team members in the day-to-day operations of the store, including staffing, selection, and hiring to achieve staffing needs.
  • Implement strategies to improve customer service, drive store sales, and ensure customer needs are met and service is quick and efficient.
  • Maintain store appearance with a focus on prime shopping hours, product presentation, and company standards.
  • Ensure a positive company image by providing courteous, friendly, and efficient service to customers and team members.
  • Responsible for P&L, achieving sales, and maintaining shrink for the department.
  • Model exceptional, fast, and friendly customer service.
  • Mentor and coach team members to ensure customer service and sales goals are exceeded and the area is maintained to Meijer standards.
  • Ensure the team is thoroughly trained in all aspects of their jobs and have completed all required training.
  • Communicate the Meijer Friendly Initiative in all team meetings and conversations.
  • Promote a safe work environment.
  • Reliable and consistent attendance required.

Requirements:

  • High school diploma or its equivalent required.
  • 2-3 years of related retail experience.
  • One year of management experience.
  • Rotational assignments in other areas of the store such as meat, bakery, produce, and deli; also customer service and product flow experience is helpful.
  • Demonstrated ability to communicate to team members in the organization in a way that provides clear and precise direction.
  • Demonstrated ability to resolve conflict and address root cause issues.
  • Demonstrated ability to manage multiple tasks.
  • Demonstrated ability to analyze financial and statistical information and use that information to make informed decisions.
  • Demonstrated ability to teach suggestive selling.
  • Demonstrated ability to lead an organization that practices working safely at all times.
  • Demonstrated ability to mentor team members in all areas of the organization, including SDITs, team members in hourly positions, and team leaders.
  • Successful completion of all required certifications.

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