Regional Account Executive

1 week ago


Romulus, Michigan, United States Deutsche Bahn AG Full time

Key Responsibilities:


Oversee comprehensive account relationships for global clients to guarantee outstanding customer support throughout the implementation phase, transition to operational status, and ongoing account management.

Collaborate with international sales teams to develop a cohesive account sales strategy.

Act as the primary contact for clients on all business-related issues concerning overall business processes and implementation, including potential new business opportunities, commercial matters, scope of agreements, business enhancements, and ongoing performance metrics.

Maintain a continuous overview of account status and provide reports as necessary using established tools.
Strategically collaborate with various departments (e.g., Product Development, Corporate/Regional Staff, and Operations teams) to ensure consistent service delivery and growth.

Facilitate internal communication with key management to ensure clarity and alignment of resources and infrastructure to support sales objectives and customer operational needs.

Engage in global and/or regional strategic reviews of business structures (resourcing, sales support, internal processes, customer relationship management) with regional and country operations and leadership teams.

Participate in Quarterly Business Reviews with clients and regional and country operations leaders.
Establish business Key Performance Indicators (KPIs) and benchmarks to drive internal process enhancements.
Achieve annual sales and profitability targets for multinational or large regional clients.

Ensure customer profitability in collaboration with regional and country operations leaders for transportation and supply chain services.

Identify Global Account targets and execute business development strategies for these accounts.

Address complex and sensitive logistical challenges and inquiries; develop innovative and profitable solutions in partnership with specialized internal teams, such as Customs Brokerage, Ocean, Logistics, and IT.

Secure new Global Accounts and enhance Global Account Revenues year-over-year.
Undertake additional duties and projects as assigned.

Role-Specific Skills:
This position requires strong sales management capabilities.
Exceptional interpersonal, analytical, problem-solving, and communication skills are essential.
A Bachelor's degree or equivalent experience is required.
(US specification only)
Typically, 5-7 years of relevant sales or management experience is preferred.
A comprehensive understanding of regional (e.g., U.S. domestic) and international multi-modal cargo operations is necessary.
Demonstrated knowledge of accounting, logistics, pricing, and information technology is required.

Benefits:

Medical:

We provide a variety of health care plans covering preventative care, inpatient and outpatient services, and prescription medications.


Vision:
Options for separate vision coverage for eye exams, frames, and contact lenses are available.

Dental:
Separate dental coverage options are offered to cover preventative, major, and basic dental services.
401(k): The company provides a pre-tax 401(k) contribution plan with matching contributions.

Direct Deposit:
Direct deposit is available for all employees.

Holidays:

The Company observes 6 major holidays annually, including New Year's Day, Memorial Day, Independence Day, Labor Day, Thanksgiving Day, and Christmas Day.

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