Unit Manager
5 days ago
Tellworks Logistics is a logistics/supply chain company dedicated to Truth, Trust, and Simplicity.
JOB TASKS AND DUTIES
- This position is responsible for the overall day-to-day management and oversight of the facility
- Participate in weekly meetings with the Regional Operations manager, focusing on performance and execution.
- Troubleshoot problems including customer, system, or operational, and provide corrective action in order to resolve them.
- Record and monitor KPIs (SLA’s) per contract; working with the Operations Manager as needed to rectify and resolve issues that have contributed to underperformance.
- Ensure that all processes related to receiving, product put-away, picking, and shipping are followed and take corrective action when not followed.
- Safeguards warehouse operations and contents by establishing and monitoring security procedures and protocols.
- Work directly with internal and external management to improve customer relationships
- Perform weekly/Monthly cycle count and consolidations ensuring that SLA’s are met
- Ensure that all asset tag products are properly processed and that all tagged assets are captured during the receiving and shipping process in order to mitigate at-risk liabilities.
- Drive process improvement and warehouse process standardization; ensuring that training is completed as needed
- Drive Safety Initiative; ensuring that the facility is maintained in a safe, clean, and orderly condition.
- Provide leadership and coaching to site-based team; through active recruiting, training, and evaluating employees
- Review and approve all overtime and purchases with the Operations Manager
- Oversee warehouse operational requirements by scheduling and assigning employees and following up on work results.
- Monitor the RMA order process, ensuring that SLAs are met
- Monitor site capacity, working with Operations Manager and customer to regulate material flow, making recommendations to management on overflow space as needed
- Participate in and facilitate regional customer meeting
- Work with management to ensure that all OOS activities are tracked, logged, and quoted for customer approval
- Must have the ability to mine and analyze data in order to generate reports
- Provide work direction and coordinate the schedules and activities on a daily basis.
- Perform all other duties as required by Management
QUALIFICATIONS AND SKILLS
- Assertive, energetic, and tireless entrepreneurial spirit
- Strong focus on customer relationship building
- Knowledge of warehousing operations +5 years of experience.
- Ability to coordinate intra-departmental functions, synthesize and meet common objectives
- Leadership experience and capability within project execution and service delivery
- Strong analytical skills,
Job Type: Full-time
Benefits:
- 401(k)
- 401(k) matching
- Health insurance
- Paid time off
- Vision insurance
Schedule:
- Monday to Friday
Work Location: In person
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