Unit Manager

5 days ago


Romulus, United States Tellworks Logistics Full time
Job DescriptionJob Description

Tellworks Logistics is a logistics/supply chain company dedicated to Truth, Trust, and Simplicity.

JOB TASKS AND DUTIES

  • This position is responsible for the overall day-to-day management and oversight of the facility
  • Participate in weekly meetings with the Regional Operations manager, focusing on performance and execution.
  • Troubleshoot problems including customer, system, or operational, and provide corrective action in order to resolve them.
  • Record and monitor KPIs (SLA’s) per contract; working with the Operations Manager as needed to rectify and resolve issues that have contributed to underperformance.
  • Ensure that all processes related to receiving, product put-away, picking, and shipping are followed and take corrective action when not followed.
  • Safeguards warehouse operations and contents by establishing and monitoring security procedures and protocols.
  • Work directly with internal and external management to improve customer relationships
  • Perform weekly/Monthly cycle count and consolidations ensuring that SLA’s are met
  • Ensure that all asset tag products are properly processed and that all tagged assets are captured during the receiving and shipping process in order to mitigate at-risk liabilities.
  • Drive process improvement and warehouse process standardization; ensuring that training is completed as needed
  • Drive Safety Initiative; ensuring that the facility is maintained in a safe, clean, and orderly condition.
  • Provide leadership and coaching to site-based team; through active recruiting, training, and evaluating employees
  • Review and approve all overtime and purchases with the Operations Manager
  • Oversee warehouse operational requirements by scheduling and assigning employees and following up on work results.
  • Monitor the RMA order process, ensuring that SLAs are met
  • Monitor site capacity, working with Operations Manager and customer to regulate material flow, making recommendations to management on overflow space as needed
  • Participate in and facilitate regional customer meeting
  • Work with management to ensure that all OOS activities are tracked, logged, and quoted for customer approval
  • Must have the ability to mine and analyze data in order to generate reports
  • Provide work direction and coordinate the schedules and activities on a daily basis.
  • Perform all other duties as required by Management

QUALIFICATIONS AND SKILLS

  • Assertive, energetic, and tireless entrepreneurial spirit
  • Strong focus on customer relationship building
  • Knowledge of warehousing operations +5 years of experience.
  • Ability to coordinate intra-departmental functions, synthesize and meet common objectives
  • Leadership experience and capability within project execution and service delivery
  • Strong analytical skills,

Job Type: Full-time


Benefits:

  • 401(k)
  • 401(k) matching
  • Health insurance
  • Paid time off
  • Vision insurance

Schedule:

  • Monday to Friday


Work Location: In person


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