Guest Services Coordinator

2 weeks ago


Austin, Texas, United States Marriott Corporation Full time
Job Overview

As a Guest Services Coordinator, you will play a vital role in ensuring a memorable experience for our guests. Your primary responsibilities will include:

Key Responsibilities:
  • Welcome and guide guests upon arrival, providing a warm and friendly atmosphere.
  • Assist guests with their luggage, ensuring a smooth transition to their accommodations.
  • Communicate essential information regarding hotel amenities, services, and local attractions.
  • Support guests with transportation arrangements and provide directions as needed.
  • Maintain a professional appearance and uphold company standards in all interactions.
  • Address guest inquiries and concerns promptly and effectively.
  • Ensure compliance with safety and security protocols, reporting any issues to management.

Qualifications:
  • High school diploma or equivalent required.
  • No prior experience necessary; we welcome enthusiastic individuals eager to learn.
  • Ability to lift and carry items weighing up to 50 pounds.
  • Strong communication skills and a commitment to exceptional service.

About Us:

At Marriott Corporation, we are dedicated to fostering a diverse and inclusive workforce. Our mission is to create extraordinary experiences for our guests and team members alike. Join us in our commitment to excellence and be part of a culture that values innovation and creativity. We believe in empowering our employees to reach their full potential and thrive in their careers.

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