Restaurant Service Leader

5 days ago


Los Angeles, California, United States Runway Two-Five Corporation Full time
About Us
Proud Bird is a unique, upscale food hall with interactive aviation exhibits and a renovated events center. We were named LA's Hottest Food Hall by Food Network. Our parent company, Specialty Restaurants Corporation, holds an impressive portfolio of award-winning restaurants throughout the U.S.

Job Description
We are seeking a skilled Front of House Supervisor to join our team. In this role, you will be responsible for overseeing the Front of House staff during assigned shifts, ensuring excellent customer service and high-quality dining experiences. The successful candidate will have a strong background in hospitality and excellent communication skills.

Responsibilities
- Supervise Front of House staff during assigned shifts, maintaining quality standards established by management
- Support Assistant Manager and General Manager in completing projects as directed
- Oversee Dinning Room Area, supervising front of house service staff according to operating policies
- Ensure proper food handling procedures and presentation are met by staff
- Handle customer complaints professionally and effectively
- Establish performance standards for the dinning room area

Requirements
- Strong knowledge of Food & Beverage service procedures and administration, with a background in hospitality preferred
- Excellent interpersonal, verbal, and written communication skills
- Observance of all SRC Polices and Procedures

Schedule and Physical Demands
- Schedule may fluctuate based on departmental requirements
- Must be able to walk and stand for hours at a time, lift and carry up to 25 lbs.

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